Job summary
Job overview
This job is for a Principal Business Systems Analyst at Intuit, focusing on transforming customer success through AI-driven operations and professional services.
Responsibilities and impact
The role involves collaborating with various teams to tackle complex business problems, defining requirements, leading user acceptance testing, and contributing to strategic objectives.
Experience and skills
Candidates should have over 5 years of experience as a Business Systems Analyst in a technology-driven environment, strong business analysis skills, and familiarity with SDLC processes; an undergraduate degree is required, with an MBA preferred.
Work environment and culture
Intuit is recognized for its award-winning culture and commitment to innovation, aiming to create breakthrough solutions for its customers.
Company information
Intuit is a leading financial software company known for products like QuickBooks and TurboTax, with a focus on innovation and customer-driven solutions.
Job location and travel
The position is hybrid, based out of San Diego, CA, or Mountain View, CA, determined by Intuit.
Company overview
Intuit is a global financial software company specializing in products for small businesses, accountants, and individuals. They generate revenue through subscriptions and services for their flagship products like QuickBooks, TurboTax, and Mint, which aid in accounting, tax preparation, and personal finance management. Founded in 1983, Intuit has a rich history of innovation, including the acquisition of Credit Karma in 2020, enhancing their portfolio in consumer finance. The company is headquartered in Mountain View, California, and is known for its customer-centric approach and commitment to simplifying financial tasks.
How to land this job
Tailor your resume to highlight your systems thinking capabilities, emphasizing your experience in facilitating software application configurations and understanding complex processes, as these are crucial for the Principal Business Systems Analyst role at Intuit.
Showcase your operational excellence mindset by detailing your history of efficiently delivering services and operations at scale, along with your knowledge of SDLC processes and project management tools like JIRA and Microsoft Project.
Apply for the position through multiple channels, including Intuit's corporate site and LinkedIn, to maximize your visibility and increase your chances of landing an interview.
Network with professionals in the Customer Success division at Intuit on LinkedIn to gain insights about the role; potential ice breakers could include discussing recent innovations at Intuit or asking about their experiences with AI-driven service operations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'business systems analyst,' 'operational excellence,' and 'software development life cycle' to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can assist in tailoring your application, identifying relevant job openings, and streamlining your job search process, allowing you to focus on strategic networking and skill enhancement.
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