Job summary
Job post source
This job is directly from Tesla
Job overview
The Service Advisor role at Tesla involves engaging with customers and internal teams to provide exceptional service and support for Tesla's innovative electric vehicles, contributing to the company's mission of sustainable energy.
Responsibilities and impact
The Service Advisor will address customer inquiries, assess technical issues, communicate service needs, document service details, manage appointments, and build customer trust to drive loyalty and repeat business.
Compensation and benefits
The position offers competitive pay and comprehensive benefits from day one, including medical, dental, vision plans, 401(k) with employer match, employee stock purchase plans, life and disability insurance, paid time off, childcare support, and various voluntary benefits.
Experience and skills
Candidates should have knowledge of vehicle maintenance and repair, strong communication and problem-solving skills, proficiency with Dealer Management Systems and MS Office, a valid driver's license, and a willingness to learn new automotive technologies.
Company information
Tesla is a leading innovator in electric vehicles and sustainable energy, known for cutting-edge technology and a mission to accelerate the world's transition to sustainable energy.
Company overview
Tesla, Inc. is a leading electric vehicle and clean energy company known for its innovative approach to sustainable transportation and energy solutions. Founded in 2003 by Martin Eberhard and Marc Tarpenning, and later joined by Elon Musk, Tesla designs, manufactures, and sells electric cars, battery energy storage from home to grid-scale, solar panels, and solar roof tiles. The company generates revenue through vehicle sales, energy generation and storage products, and providing software updates and services. Tesla's mission is to accelerate the world's transition to sustainable energy, and it has revolutionized the automotive industry with its high-performance electric vehicles and autonomous driving technology.
How to land this job
Tailor your resume to highlight your exceptional customer service skills, technical knowledge of vehicle maintenance, and proficiency with Dealer Management Systems, Outlook, and MS Office, as these are critical for the Tesla Service Advisor role.
Emphasize your ability to manage multiple appointments, communicate technical information clearly to customers, and collaborate effectively with technicians, showcasing your organizational and problem-solving skills.
Apply through multiple channels including Tesla's official careers site, LinkedIn, and other job boards where Tesla listings appear to maximize your application visibility.
Connect with current Tesla service team members or advisors on LinkedIn, initiating conversations with ice breakers such as asking about their experience working with Tesla's EV technology or how they handle complex customer situations.
Optimize your resume for ATS by incorporating keywords from the job description like 'customer service,' 'technical expertise,' 'Dealer Management System,' 'vehicle maintenance,' and 'problem-solving' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application channels, and find relevant Tesla contacts on LinkedIn, saving you time and increasing your chances of landing the role.
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