Associate Analyst IT Incident Response

ORLANDO, FLPosted a month ago

Job summary

• Job post source

  This job is directly from JetBlue

• Job overview

  The Associate Analyst IT Incident Response at JetBlue is an entry-level role supporting the Incident Response team in managing and investigating security alerts to protect the company's IT environment.

• Responsibilities and impact

  The role involves monitoring and analyzing network traffic and security alerts, investigating security incidents, collaborating with related teams, maintaining documentation, and improving incident handling processes.

• Compensation and benefits

  The salary range is $52,000 to $80,000 annually, with benefits including healthcare, 401(k) with company match, stock purchase plan, disability coverage, life insurance, and free travel on JetBlue.

• Experience and skills

  Candidates need a bachelor's degree or equivalent experience, at least one year in Security Operations or Incident Response, skills in malware analysis, forensic tools, network protocols, Splunk SIEM, scripting, and strong communication and problem-solving abilities.

• Work environment and culture

  JetBlue values safety, caring, integrity, fun, and passion, expecting professionalism and flexibility from crewmembers, with a focus on safety and organizational fit.

• Company information

  JetBlue is a major airline committed to robust cybersecurity across its complex IT environment including data centers, cloud services, and e-commerce platforms.

• Job location and travel

  The position is based in a traditional office environment with occasional overnight travel (10%) and periodic on-call duties.

• Unique job features

  This role offers exposure to a hybrid IT environment with diverse security tools and requires hands-on incident response experience across multiple platforms and cloud environments.

Company overview

JetBlue Airways Corporation is a major American low-cost airline known for its customer-centric approach and affordable travel options. Founded in 1998 by David Neeleman, the company operates over 1,000 flights daily, serving destinations in the United States, the Caribbean, and Latin America. JetBlue generates revenue primarily through ticket sales, ancillary services like baggage fees, and its TrueBlue loyalty program. Key historical milestones include its initial public offering in 2002 and the launch of its premium service, Mint, in 2014, enhancing its competitive edge in the market.

How to land this job

• Position your resume to highlight hands-on experience with incident response, malware analysis tools like Ghidra or IDA, and forensic tools such as Wireshark and Autopsy, as these are key to JetBlue's IT Incident Response role.

• Emphasize your familiarity with network protocols (TCP/IP, DNS, HTTP), cloud environments (Azure, AWS, GCP), and SIEM systems like Splunk, showcasing your ability to analyze diverse data sources and create custom dashboards.

• Apply through JetBlue's corporate careers site as well as LinkedIn and other job boards where JetBlue posts this position to maximize your application visibility.

• Connect with current JetBlue IT Security or Incident Response team members on LinkedIn, using ice breakers like commenting on recent JetBlue cybersecurity initiatives, asking about their experience with hybrid cloud environments, or inquiring about the team culture and expectations for new associates.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'incident response,' 'malware reverse engineering,' 'forensic analysis,' 'SIEM,' 'Splunk,' 'cloud environments,' and 'network protocols' to ensure your resume passes automated screenings.

• Jennie Johnson's Power Apply feature can automate tailored resume submissions across multiple platforms and identify relevant JetBlue contacts for networking, allowing you to focus more on interview preparation and skill enhancement.