Job summary
Job post source
This job is directly from FirstService Residential
Job overview
The Portfolio Community Manager at FirstService Residential leads and manages community operations, serving as the primary contact for the Board of Directors and residents to ensure effective oversight and communication.
Responsibilities and impact
The role involves overseeing daily operations, legal compliance, staff supervision, financial management, vendor relations, community engagement, and ensuring adherence to policies and budgets to meet Board objectives.
Compensation and benefits
The position offers an annual salary range of $85,000 to $95,000, comprehensive medical, dental, and vision plans, paid time off, holidays, a 401k with company match, and occasional travel for training.
Experience and skills
Candidates should have a Bachelor's degree or equivalent experience, at least seven years in community management with four years managing staff, knowledge of property management laws and financial planning, and a valid driver's license; certifications like CPM, PCAM, ARM, or AMS are preferred or to be obtained.
Career development
Opportunities include obtaining professional designations such as CPM, PCAM, ARM, or AMS and attending company training and functions to enhance skills and career growth.
Work environment and culture
The company emphasizes high standards of personal, professional, and ethical conduct, adherence to global service standards, and active community and Board engagement in a supportive environment.
Company information
FirstService Residential specializes in community management, providing leadership and operational oversight to residential associations with a focus on compliance, service, and financial management.
Team overview
The manager works closely with the Board of Directors, community staff, and various committees to coordinate community services and operations.
Job location and travel
The position is based in Hoboken at 1000 Maxwell Lane, with some travel required for training and company events.
Unique job features
The role is distinguished by its comprehensive oversight responsibilities, direct interaction with Boards and residents, and involvement in financial, legal, and operational aspects of community management.
Company overview
FirstService Residential is North America's largest residential property management company, specializing in managing homeowner associations, condominiums, and co-ops. They generate revenue through management fees, ancillary services, and value-added programs tailored to enhance property values and resident lifestyles. Founded in 1989, the company has grown through strategic acquisitions and organic expansion, establishing a strong presence across the United States and Canada. Their commitment to service excellence and innovative solutions has positioned them as a leader in the property management industry.
How to land this job
Tailor your resume to highlight leadership in community and property management, emphasizing experience with Board relations, staff oversight, and operational excellence aligned with FirstService Residential's mission and vision.
Showcase your expertise in budget development, financial reporting, legal compliance, and vendor contract negotiation, as these are key responsibilities for the Portfolio Community Manager role.
Apply through multiple channels including FirstService Residential's corporate careers page, LinkedIn, and other job boards to maximize your application visibility.
Connect on LinkedIn with current Portfolio Managers or leadership within FirstService Residential's community management division; use ice breakers like commenting on their recent community initiatives or asking about best practices for managing diverse staff and Board expectations.
Optimize your resume for ATS by incorporating keywords such as 'community management,' 'budget oversight,' 'legal compliance,' 'vendor relations,' 'Board liaison,' and 'staff supervision' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across platforms, identify relevant LinkedIn contacts for networking, and optimize your resume for ATS, allowing you to focus on strategic networking and interview preparation.
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