Job summary
Job post source
This job is directly from Red Ventures
Job overview
The Analyst, Consumer Experience at Red Ventures drives customer experience optimization and revenue growth within the Broadband segment by analyzing visitor behavior and developing new features and tools.
Responsibilities and impact
The role involves managing customer lifecycle initiatives, conducting data-driven testing and product development, collaborating with designers and engineers, creating and optimizing email and SMS campaigns, and communicating performance to stakeholders.
Compensation and benefits
The position offers a salary range of $80,000 to $95,000 annually, comprehensive health insurance, 401(k) with match, paid time off, mental wellness programs, family support benefits, and on-site amenities including fitness facilities and community events.
Experience and skills
Candidates should have 1-2 years of experience in digital marketing or product analysis with strong data analysis skills, proficiency in SQL and data visualization tools, and a passion for understanding customer behavior; email marketing skills are preferred but can be learned.
Career development
The company provides 1:1 coaching, stretch assignments, robust learning and development offerings, and access to a global peer network for career growth.
Work environment and culture
Red Ventures promotes an inclusive, diverse workplace with a hybrid work schedule, strong communication, and collaboration across teams, supported by a culture of accountability and continuous improvement.
Company information
Founded in 2000, Red Ventures is a digital portfolio company with brands like Bankrate and Lonely Planet, focusing on improving consumer decision-making through technology and strategic partnerships, headquartered near Charlotte, NC, with offices in the US, UK, and Brazil.
Team overview
The candidate will join the Lifecycle team focused on customer retention and revenue growth, working closely with designers, engineers, analysts, and senior leaders in a collaborative environment.
Job location and travel
The role is based in Fort Mill, SC with a hybrid schedule of on-site work Monday through Thursday and remote work on Fridays.
Unique job features
This role offers unique opportunities to work on customer lifecycle growth, combining data analysis with product development and marketing campaigns, supported by a hybrid work model and extensive employee wellness and family benefits.
Company overview
Red Ventures is a portfolio of digital companies focused on providing expert advice and resources across various industries, including technology, financial services, and healthcare. They generate revenue through a combination of digital marketing, lead generation, and affiliate partnerships, leveraging their proprietary technology and data analytics to drive customer acquisition and engagement. Founded in 2000 by Ric Elias and Dan Feldstein, Red Ventures has grown significantly through strategic acquisitions and partnerships, including the purchase of CNET Media Group in 2020, enhancing their digital media footprint.
How to land this job
Tailor your resume to highlight your experience in data analysis, especially your ability to use SQL, BigQuery, or DataGrip to manipulate data and build reports that drive product optimization and customer experience improvements.
Emphasize your understanding of consumer behavior, retention strategies, and your role in testing initiatives or product feature development that contribute to increased customer lifetime value and revenue growth.
Apply to the Analyst, Consumer Experience role through multiple channels such as Red Ventures' official careers page and LinkedIn to boost your chances of visibility and consideration.
Connect with current employees in the Broadband or Consumer Experience teams at Red Ventures on LinkedIn; start conversations by mentioning your interest in their recent projects or asking how their team approaches customer retention and data-driven product improvements.
Optimize your resume for ATS by including keywords from the job description like 'customer retention,' 'data analysis,' 'SQL,' 'product optimization,' 'email marketing,' and 'consumer journey' to ensure it passes automated screenings effectively.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple sites, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and other job search activities.
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