Job summary
Job post source
This job is directly from Intelligent Technical Solutions
Job overview
The System Administrator at Intelligent Technical Solutions will provide essential onsite and remote IT support, ensuring high standards of technical assistance for clients.
Responsibilities and impact
Daily responsibilities include troubleshooting workstation and printer issues, resolving business application problems, and serving as an escalation point for technicians while maintaining IT service quality.
Compensation and benefits
Compensation ranges from $43.89/hr to $48.03/hr based on experience and location, with benefits including paid holidays, comprehensive health plans, life insurance, paid time off, and company-paid training.
Experience and skills
Candidates should have a minimum of five years in IT support, experience with Windows and Mac OS, server management, and knowledge of networking, with certifications preferred.
Career development
Opportunities for professional growth include company-paid training and certification programs, enhancing skills and career advancement.
Work environment and culture
The company values collaboration and customer service, fostering a dynamic work environment focused on problem-solving and client satisfaction.
Company information
Intelligent Technical Solutions is a growing IT service provider known for its commitment to high-quality technical support and client service.
Team overview
The team consists of skilled technicians who collaborate to resolve technical issues efficiently, with a focus on maintaining client satisfaction.
Job location and travel
The position requires a valid driver's license and access to a vehicle for client visits, indicating a mix of onsite and remote work.
Company overview
Intelligent Technical Solutions (ITS) is a managed IT services provider specializing in delivering comprehensive technology solutions to businesses. They offer services such as network management, cybersecurity, cloud solutions, and IT support to help businesses optimize their operations and safeguard their digital assets. ITS generates revenue by providing these services through subscription-based models and customized IT solutions tailored to client needs. Founded with a focus on customer-centric service, ITS has grown by prioritizing reliable and efficient IT support, establishing a strong reputation in the industry for its proactive approach to technology management.
How to land this job
Tailor your resume to highlight your experience in IT support, emphasizing your troubleshooting skills with Windows and Mac OS, as well as your familiarity with Server 2012 to 2022 and virtualization technologies like VMWare and Hyper V.
Focus on your customer service skills and your ability to resolve technical issues independently, as these are key attributes sought by Intelligent Technical Solutions.
Apply through multiple channels, including the Intelligent Technical Solutions corporate site and LinkedIn, to maximize your chances of being noticed for the System Administrator position.
Connect with professionals in the IT division at Intelligent Technical Solutions on LinkedIn to learn more about the role and express your interest; potential ice breakers could include discussing recent technology trends or asking for advice on the application process.
Optimize your resume for ATS by incorporating relevant keywords from the job description such as 'IT support', 'troubleshooting', 'networking', and 'Managed Service Providers' to improve your chances of passing initial screenings.
Consider using Jennie Johnson's Power Apply feature, which can streamline your application process by ensuring your resume is tailored, identifying the best application channels, and helping you network effectively with the right connections.
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