Job summary
Job post source
This job is directly from JPMorgan Chase
Job overview
The Relationship Banker role at JPMorgan Chase involves acquiring, managing, and retaining customer relationships to deliver outstanding service and support branch success.
Responsibilities and impact
The job requires delivering exceptional customer service, managing customer relationships in person and by phone, educating customers on financial products and technology, and collaborating with specialists to meet customer financial needs.
Compensation and benefits
The position offers a competitive base salary based on role, experience, and location, with potential commission and discretionary incentives, comprehensive health benefits, retirement plans, childcare support, tuition reimbursement, and wellness programs.
Experience and skills
Candidates need at least 1 year of retail banking or financial sales experience, a high school diploma or equivalent, and must obtain required securities licenses within 180 days of hire; strong communication and compliance skills are essential, with a college degree preferred.
Career development
The role offers career ownership through cross-training opportunities and potential growth within JPMorgan Chase's Consumer & Community Banking division.
Work environment and culture
JPMorgan Chase values diversity, inclusion, and equal opportunity, providing a supportive environment with accommodations for religious and disability needs.
Company information
JPMorgan Chase is a leading financial services firm serving nearly half of U.S. households and small businesses with a broad range of financial products and a focus on customer-centric solutions.
Team overview
The candidate will join the Consumer & Community Banking division, which leads in credit card sales, deposit growth, and digital solutions, emphasizing customer satisfaction.
Job location and travel
The job is located in Prosper, TX, with branch hours including weekends and some evenings, indicating an in-person retail banking environment.
Unique job features
This role requires compliance with Dodd Frank/Truth in Lending Act and SAFE Act regulations, including licensing and background checks, distinguishing it from typical retail banking positions.
Company overview
JPMorgan Chase & Co. is a leading global financial services firm that provides a wide range of services including investment banking, financial services for consumers and businesses, financial transaction processing, asset management, and private equity. The company generates revenue through interest income, fees, and commissions from its diverse financial products and services. Founded in 2000 through the merger of J.P. Morgan & Co. and Chase Manhattan Corporation, it has a rich history of mergers and acquisitions that have shaped its current status as a financial powerhouse.
How to land this job
Position your resume to highlight your experience in retail banking sales, consultative relationship building, and delivering exceptional customer service, as these are central to the Relationship Banker role at JPMorgan Chase.
Emphasize your ability to acquire, manage, and retain customer relationships, your knowledge of financial products, and your consultative approach to meeting customer needs, aligning with the job's focus on personalized financial solutions.
Apply through multiple channels such as JPMorgan Chase's corporate career site, LinkedIn, and reputable job boards to maximize your application visibility for this role.
Connect with current Relationship Bankers or team members in JPMorgan Chase's Consumer & Community Banking division on LinkedIn; use ice breakers like commenting on their recent posts about customer service excellence or asking about their experience with cross-training opportunities at Chase.
Optimize your resume for ATS by incorporating keywords from the job description such as 'relationship building,' 'consultative sales,' 'financial solutions,' 'customer service,' and 'branch banking,' ensuring your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application platforms, and facilitate LinkedIn networking, allowing you to focus more on preparing for interviews and career development.
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