Job summary
Job post source
This job is directly from SSM Health
Job overview
The Interpreter, Spoken Language role at SSM Health involves providing oral interpretation and limited written translation services to support communication between English and limited-English speaking patients, families, and staff, enhancing patient care and staff training.
Responsibilities and impact
The interpreter will perform face-to-face, telephonic, and video remote interpreting, ensure confidentiality, provide limited document translation, assist with language access education, train staff on interpreter services, coordinate daily activities, participate in improvement initiatives, and adhere to professional standards and ethics.
Compensation and benefits
The position offers a comprehensive benefits package including paid parental leave, flexible payment options via DailyPay, and upfront tuition coverage through FlexPath Funded for eligible employees.
Experience and skills
Candidates must have a high school diploma or GED with one year of experience, and hold certifications such as Certified Healthcare Interpreter (CHI) or Certified Medical Interpreter from recognized boards; physical requirements include frequent lifting, sitting, standing, and use of vision and hearing.
Work environment and culture
SSM Health promotes an inclusive, equal opportunity work environment valuing diversity and providing support through comprehensive benefits and training.
Company information
SSM Health is a healthcare organization operating multiple campuses including Dean Medical Group South Madison, providing extensive healthcare services with a commitment to patient care and employee support.
Team overview
The role is within the Interpreter Services department, supporting clinical and non-clinical staff and patients, and involves collaboration with regional language services team members.
Job location and travel
The job is located at SSM Health Dean Medical Group South Madison Campus with a day shift schedule and requires work in Illinois, Missouri, Oklahoma, or Wisconsin.
Unique job features
The position uniquely involves multiple modes of interpreting including face-to-face, telephonic, and video remote, along with staff training responsibilities and adherence to national interpreter standards.
Company overview
SSM Health is a Catholic, not-for-profit healthcare system that provides a wide range of medical services including hospitals, outpatient care, and physician practices. They generate revenue through patient services, insurance reimbursements, and partnerships with other healthcare entities. Founded by the Franciscan Sisters of Mary in 1872, SSM Health has a long history of community-focused care and innovation, being one of the first health systems to implement an electronic health record system across all its facilities.
How to land this job
Position your resume to highlight your experience in oral interpretation across clinical and non-clinical settings, emphasizing face-to-face, telephonic, and video remote interpreting skills as outlined by SSM Health.
Stress your knowledge and adherence to privacy, confidentiality policies, and the National Standards of Practice for Interpreters in Health Care, along with your understanding of cultural competence and language access requirements.
Apply through multiple platforms such as the SSM Health corporate careers site, LinkedIn, and other job boards where this role is posted to maximize your application visibility.
Connect with current employees in the Interpreter Services department at SSM Health on LinkedIn; start conversations by referencing a recent department initiative or asking about their experience with training new interpreters.
Optimize your resume for ATS by incorporating keywords like 'oral interpretation,' 'healthcare interpreter certification,' 'confidentiality,' 'cultural competence,' and 'patient education,' ensuring your skills align with the job description.
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