Job summary
Job post source
This job is directly from North Texas Tollway Authority (NTTA) as the description references NTTA specifically and instructs applicants to apply on NTTA's platform.
Job overview
The ServiceNow Technical Architect at NTTA leads the design and architecture of ServiceNow solutions, impacting the organization's IT service management and operational efficiency.
Responsibilities and impact
The role involves designing ServiceNow architectures, leading technical delivery, ensuring governance, collaborating with IT and business teams, mentoring staff, and supporting ServiceNow implementations and integrations.
Experience and skills
Requires 7+ years of hands-on ServiceNow experience, ServiceNow CTA certification, strong technical architecture and integration skills, and excellent communication; preferred qualifications include additional ServiceNow certifications, ITIL knowledge, programming skills, and project management certifications.
Work environment and culture
NTTA is described as a customer-driven, vibrant organization focused on excellence with an engaged and energized team, offering a hybrid work environment.
Company information
NTTA is a political subdivision of Texas managing toll roads in North Texas, serving millions annually in a fast-growing region with a focus on safety and reliability.
Job location and travel
The position is based in Plano, TX with some work-from-home flexibility, indicating a hybrid work model.
Application process
Applicants must submit their applications through NTTA's official platform at NTTA.org, with emphasis on reapplying if previously submitted due to technical issues.
Unique job features
The role includes unique responsibilities such as working with ServiceNow's GenAI model Now Assist and providing support during non-business hour releases and migrations.
Company overview
Nunya Business appears to be a company based in Plano, Texas, with references to operations in technical consulting, particularly involving ServiceNow architecture, as evidenced by multiple job postings for technical architect roles. The company has also been associated with other professional services, including bookkeeping and possibly cannabis extraction, though these may refer to different entities or past activities. There are indications of a corporate presence under names like Nunya Business LLC and The Nunya Business Group, Inc., and the company seems to employ professionals in roles such as installers, supervisors, and credit desk analysts. Its revenue likely comes from providing specialized consulting and technical services to clients, especially in IT and business process optimization. While some references suggest a colorful or varied history, the most consistent and recent information points to a focus on technology consulting and staffing in the Plano, TX area.
How to land this job
Tailor your resume to highlight your 7+ years of hands-on experience with the ServiceNow platform, especially focusing on ITSM, ITOM, ITAM, CMDB, and SPM modules, as these are central to the role at Nunya Business.
Emphasize your technical architecture, software development, and solution architecture skills along with your experience in integrations and enterprise architecture to align with the job’s core responsibilities.
Apply through multiple channels including the NTTA.org corporate site and LinkedIn to maximize your chances of being noticed and ensure your application is received properly, as the job posting specifically requests re-submission on their platform.
Connect with current employees or team members in the ServiceNow or IT architecture division at Nunya Business on LinkedIn to gain insights and show genuine interest. Use ice breakers like commenting on recent ServiceNow updates, asking about their experience with Now Assist GenAI, or inquiring about how they manage integration challenges.
Optimize your resume for ATS by incorporating keywords from the job description such as 'ServiceNow CTA certification,' 'technical architecture,' 'integration,' 'Now Assist GenAI,' 'ITSM,' and 'enterprise architecture' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms for submission, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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