Job summary
Job post source
This job is directly from Cook Children's Health Care System
Job overview
The Medical Receptionist role involves managing patient intake and check-out processes to ensure a positive experience, supporting clinic operations through communication and administrative tasks.
Responsibilities and impact
The Medical Receptionist greets patients, manages patient flow, answers phones, schedules appointments, registers patients, handles billing and payment collection, and learns insurance plans and medical terminology.
Experience and skills
Requires a high school diploma or equivalent and customer service experience, with strong interpersonal and communication skills and the ability to handle pressure professionally.
Company overview
Cook Children's Health Care System is a not-for-profit, nationally recognized pediatric health care organization based in Fort Worth, Texas. They provide comprehensive medical services, including primary care, specialty care, urgent care, and emergency services, and they make money through patient services, insurance reimbursements, and donations. Founded in 1918, Cook Children's has a long history of innovation in pediatric care and is known for its commitment to improving the health of children through clinical excellence, research, and community outreach programs.
How to land this job
Position your resume to highlight your strong communication skills and your ability to maintain a friendly, positive patient interaction, as these are key for the Medical Receptionist role at Cook Children's Health Care System.
Emphasize your experience in customer service, adaptability to changing environments, and familiarity with scheduling, billing, and payment collection processes, along with any knowledge of medical terminology or insurance plans.
Apply through multiple channels such as Cook Children's corporate careers page, LinkedIn, and reputable healthcare job boards to maximize your exposure for this position.
Connect on LinkedIn with current employees in the patient services or clinic administration departments at Cook Children's; ice breakers could include complimenting their recent posts about patient care or asking about their experience working in a busy healthcare environment.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient flow,' 'scheduling,' 'billing,' 'customer service,' 'medical terminology,' and 'insurance plans' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn connections for networking, allowing you to focus more on preparing for interviews and follow-ups.
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