Job summary
Job post source
This job is directly from WM
Job overview
The Operations Specialist at WM provides clerical and administrative support to managers, coordinating daily operations and contributing to the efficiency of the department.
Responsibilities and impact
The role involves troubleshooting safety and operational issues, managing customer tickets, maintaining reports, using software for various tasks, assisting with financial processes, and communicating with supervisors, customers, and employees to support operations.
Compensation and benefits
The position offers a base pay of approximately $25.00 per hour with benefits including medical, dental, vision, life insurance, short term disability, 401K with company match, stock purchase plan, paid vacation, holidays, and personal days.
Experience and skills
Requires a high school diploma or GED with no prior work experience or certifications needed; basic motor coordination and occasional physical effort are expected.
Career development
WM offers 100% tuition paid for eligible employees and their families, established career progression, and various growth opportunities within the company.
Work environment and culture
WM emphasizes a stable, people-first culture with a commitment to employee growth, family values, and sustainability, providing a supportive office and landfill work environment.
Company information
WM is North America's largest waste management and environmental solutions provider, known for its extensive recycling, disposal services, and leadership in renewable energy and sustainability.
Team overview
The candidate will join a team focused on operational support within WM, contributing to daily departmental functions without supervisory responsibilities.
Job location and travel
The job is based in an office setting and/or landfill locations across the U.S. and Canada, with potential travel requirements including air travel for business.
Application process
Applicants are encouraged to apply online via WM's platform; accommodations are available upon request during the selection process.
Unique job features
The job offers unique opportunities to work with innovative environmental solutions and a large fleet of natural gas trucks, supporting sustainability initiatives.
Company overview
WM, formerly known as Waste Management, Inc., is a leading provider of comprehensive waste management environmental services in North America. They specialize in the collection, transfer, recycling, and disposal of waste, serving residential, commercial, industrial, and municipal customers. WM generates revenue through waste collection fees, recycling services, and landfill operations. Founded in 1968, the company has a significant history of growth and acquisitions, positioning itself as a key player in sustainable waste solutions and environmental stewardship.
How to land this job
Tailor your resume to highlight your clerical and administrative support skills, emphasizing your ability to coordinate daily operations and manage data reporting, which are key responsibilities for the Operations Specialist role at WM.
Showcase your proficiency with software tools related to procurement, time and attendance, safety incidents, and contract labor, as these technical skills are essential for managing tasks efficiently in this position.
Apply through multiple platforms including WM's corporate careers site and LinkedIn to maximize your application visibility and ensure your resume reaches the right hiring managers.
Connect on LinkedIn with current WM employees in operations or administrative roles, using ice breakers like commenting on WM's commitment to employee growth or asking about their experience with WM's sustainability initiatives to build rapport and gain insights about the role.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'clerical support,' 'data reporting,' 'customer service,' 'operational issues,' and 'software tools' to increase the chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and other job search activities.
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