Encore

Seasonal Event Technician, Audio Visual - September 25' - May 26' - Miami-Dade County

MIAMI, FLPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Encore

  • Job overview

    The Seasonal Event Technician, Audio Visual role at Encore involves setting up and operating audiovisual systems in hospitality settings to ensure successful events and customer satisfaction during the seasonal period from September 2025 to May 2026.

  • Responsibilities and impact

    The technician is responsible for timely setup, operation, and breakdown of audiovisual equipment, maintaining positive client communication, troubleshooting technical issues, completing system entries and paperwork, and supporting revenue through up-selling and invoice finalization.

  • Compensation and benefits

    The hourly pay range is $16.60 to $20.33 with potential overtime, bonuses, and incentives. Benefits include health options and training, with seasonal full-time benefits and promotional opportunities.

  • Experience and skills

    Requirements include a high school diploma (associate's preferred), achieving Technical Level 3 Certification within 180 days, 1 year preferred experience in customer service or audiovisual work, a valid driver's license, and ability to lift 50 lbs.

  • Career development

    Seasonal employees may be invited to reapply based on performance and business needs, with training and promotional opportunities available during the season.

  • Work environment and culture

    The work environment is a hotel/convention center with exposure to varying noise and outdoor elements, requiring adherence to appearance guidelines and readiness for irregular hours including weekends and holidays.

  • Company information

    Encore is a company specializing in event technology services, providing audiovisual solutions in hospitality environments with a focus on customer satisfaction and technical expertise.

  • Job location and travel

    The position is based in Miami-Dade County, working in hotel and convention center environments with possible travel to multiple locations.

  • Unique job features

    The role involves working with high-end audiovisual equipment, requires physical ability to handle lifting and use of lifts and ladders, and includes customer interaction to ensure event success and equipment functionality.

Company overview

Encore is a leading provider of live entertainment booking services, connecting event organizers with a wide array of performers, including musicians, bands, and DJs. They generate revenue by facilitating bookings and taking a commission from each transaction, ensuring a seamless experience for both clients and artists. Founded in 2014, Encore has grown rapidly, leveraging technology to streamline the booking process and expand its network. Key milestones include securing significant funding and partnerships, which have bolstered its market presence and service offerings.

How to land this job

  • Position your resume to highlight your hands-on experience with audiovisual equipment setup, operation, and troubleshooting in hospitality or event environments, emphasizing your ability to deliver flawless event execution.

  • Showcase your customer service skills, particularly your ability to communicate effectively with clients, meet their needs onsite, and maintain positive relationships to exceed expectations.

  • Apply through multiple platforms including Encore's official corporate careers page and LinkedIn to maximize your application visibility and ensure your resume reaches the right hiring managers.

  • Connect on LinkedIn with current Encore Event Technology team members or Operations Managers in Miami-Dade County, using ice breakers like commenting on recent Encore events you've seen or asking about their experience with seasonal roles and growth opportunities.

  • Optimize your resume for ATS by integrating keywords from the job description such as 'audiovisual equipment operation,' 'customer service,' 'technical troubleshooting,' 'equipment setup,' and 'hospitality environment' to pass initial screenings effectively.

  • Use Jennie Johnson's Power Apply feature to automate tailored resume submissions across multiple job boards and identify relevant Encore contacts on LinkedIn, freeing up your time to prepare for interviews and network strategically.

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