Job summary
Job post source
This job is directly from Optum
Job overview
The Patient Care Coordinator role at Optum involves managing patient intake, scheduling, and medical records to improve health outcomes and support patient care.
Responsibilities and impact
The coordinator greets patients, manages wait times, assists with intake and payments, schedules appointments, handles medical records, processes requests, and performs related duties to ensure smooth clinic operations.
Compensation and benefits
The role offers an hourly pay range of $17.74 to $31.63 based on experience and local markets, along with comprehensive benefits including incentive programs, equity stock purchase, and 401k contributions.
Experience and skills
Candidates need a High School Diploma or GED, 2+ years in a medical environment, customer service experience, knowledge of EPRG and Medicare Advantage quality requirements, and proficiency in Microsoft Office; preferred qualifications include medical coding experience and mentoring skills.
Career development
Optum provides clear direction for success and development opportunities for advancement within the company.
Work environment and culture
Optum fosters an inclusive culture focused on health optimization, equity, and environmental responsibility, valuing diversity and equal opportunity.
Company information
Optum is a global health services organization focused on improving health outcomes through technology and care delivery, part of UnitedHealth Group.
Job location and travel
The position is based in Dallas, TX, with no specific mention of remote work or travel requirements.
Unique job features
The role involves direct patient interaction and managing multiple administrative tasks in a healthcare setting, contributing to community health improvement.
Company overview
Optum is a leading health services and innovation company that operates as part of UnitedHealth Group. It provides a wide range of healthcare solutions, including data and analytics, pharmacy care services, and healthcare delivery and operations. Optum generates revenue through its diverse portfolio of services aimed at improving healthcare efficiency and outcomes. Key historical milestones include its formation in 2011 and subsequent growth through strategic acquisitions and partnerships, positioning it as a significant player in the healthcare industry.
How to land this job
Tailor your resume to emphasize your experience in medical environments, customer service, and proficiency with PC software like Microsoft Word, Excel, and PowerPoint, highlighting your ability to manage patient intake and medical records efficiently.
Focus on showcasing your communication and interpersonal skills, as well as your familiarity with EPRG and Medicare Advantage quality requirements, which are crucial for this Patient Care Coordinator role at Optum.
Apply through multiple channels including the Optum corporate careers site, LinkedIn, and other reputable job boards to maximize your chances of getting noticed for this position.
Connect with current Patient Care Coordinators or team members in the relevant Optum division on LinkedIn; use ice breakers like complimenting their commitment to patient care or asking about their experience with Optum’s technology-driven health services.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient intake,' 'medical records management,' 'EPRG,' 'Medicare Advantage,' 'customer service,' and 'PC software proficiency' to ensure it passes initial automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through multiple platforms, and identifying LinkedIn connections to network with, freeing up your time to prepare for interviews and further career development.
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