Job summary
Job post source
This job is directly from Catholic Charities Boston
Job overview
The Family Support Services Program Manager leads a team of Family Support Specialists to manage case loads and program operations, impacting community support services.
Responsibilities and impact
The Program Manager oversees team supervision, hiring, training, budgeting, contract management, reporting, and community outreach to ensure quality client care and program compliance.
Compensation and benefits
The position offers competitive benefits including a 403(b) savings plan and generous time off.
Experience and skills
Candidates should have a master's in social work or human services with 3-5 years of relevant experience, strong supervisory skills, experience in home-based counseling, budget management, and working with diverse populations; bilingual skills are helpful.
Work environment and culture
The company values diversity, equal opportunity, and provides a supportive environment for employees working with diverse communities.
Company information
Catholic Charities Boston is a nonprofit organization focused on community services and support, emphasizing inclusivity and equal opportunity.
Team overview
The manager will lead a team of 5-6 Family Support Specialists, providing coaching, mentoring, and supervision.
Job location and travel
The role involves local travel for client visits and meetings, with some evening and weekend availability required.
Unique job features
The job includes unique responsibilities such as home visits, managing program contracts, and working with culturally diverse populations.
Company overview
Catholic Charities Boston is a non-profit organization dedicated to serving the needs of individuals and families in the Greater Boston area, regardless of their religious affiliation. They provide a wide range of services including food assistance, housing support, education, and refugee resettlement, aiming to empower individuals and promote social justice. The organization generates revenue through donations, grants, and fundraising events, which are crucial for sustaining their community programs. Founded in 1903, Catholic Charities Boston has a long history of addressing social issues and adapting to the changing needs of the community, making it a significant player in the region's social services sector.
How to land this job
Tailor your resume to emphasize your supervisory experience and ability to manage a team of Family Support Specialists, highlighting your skills in coaching, mentoring, and performance management.
Showcase your expertise in case management, home-based counseling, and working with diverse populations, especially your familiarity with Department of Children and Families protocols and culturally sensitive service delivery.
Apply through multiple platforms including Catholic Charities Boston's official website and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect on LinkedIn with current employees in the Family & Youth Services division at Catholic Charities Boston; start conversations with ice breakers such as asking about their experience with community outreach programs or how they navigate challenges in home-based services.
Optimize your resume for ATS by incorporating keywords from the job description such as 'program management,' 'case management,' 'budget oversight,' 'supervision,' 'community outreach,' and 'contractual obligations' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and further research.
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