Job summary
Job post source
This job is directly from Radiate Hospitality
Job overview
The Front Office Manager at Radiate Hospitality will oversee daily operations of the front office team, focusing on maximizing revenues and guest satisfaction.
Responsibilities and impact
Key responsibilities include managing staffing, monitoring guest satisfaction scores, ensuring high service levels, addressing guest complaints, and maintaining cleanliness in public areas.
Experience and skills
Candidates should have a Bachelor's degree in Hospitality or Business, along with previous front desk and managerial experience in hospitality.
Company information
Radiate Hospitality is committed to providing exceptional guest experiences and operates with a focus on professionalism and team-oriented service.
Application process
Interested candidates are encouraged to apply now to be considered for this position.
Company overview
Radiate Hospitality is a dynamic hotel management company specializing in the operation and development of boutique and lifestyle hotels. They generate revenue through hotel management fees, property development, and strategic partnerships with hotel owners and investors. Founded in 2018, Radiate Hospitality has quickly established a reputation for innovative design, exceptional guest experiences, and a strong commitment to sustainability. Their portfolio includes several high-profile properties known for their unique character and personalized service, making them a notable player in the hospitality industry.
How to land this job
Tailor your resume to highlight your customer service expertise, leadership experience, and familiarity with front office operations, as these are critical for the Front Office Manager role at Radiate Hospitality.
Emphasize your ability to manage guest satisfaction scores, your proactive approach to service, and your experience in staff training and development, as these align closely with the key responsibilities outlined in the job description.
Apply through multiple platforms including Radiate Hospitality's corporate site and LinkedIn to enhance your chances of being noticed for this position.
Connect with individuals in the front office or hospitality divisions at Radiate Hospitality on LinkedIn to learn more about the company culture and the specific qualities they value in candidates. Ice breakers could include asking about their favorite aspect of working at the company or inquiring about recent initiatives they've been involved in.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'guest satisfaction,' 'staff training,' and 'operational management,' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process by tailoring your resume, identifying the best channels for submission, and helping you network effectively, allowing you to focus on preparing for interviews.
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