Job summary
Job post source
This job is directly from State of Arkansas
Job overview
The Quality Assurance Coordinator at the State of Arkansas ensures products and services meet quality standards and regulatory requirements, playing a key role in maintaining operational excellence and compliance.
Responsibilities and impact
The coordinator reviews and processes survey kits, conducts quality assurance audits, analyzes data for improvements, communicates findings, investigates discrepancies, prepares reports, and develops training materials to uphold quality standards.
Compensation and benefits
The position offers a salary range of $57,351 to $84,879 with state benefits including pension, maternity leave, and paid state holidays.
Experience and skills
Requires a bachelor's degree in a related field and at least 4 years of quality assurance experience, proficiency in quality assurance software and Microsoft Office, strong analytical and communication skills, and preferred nursing licensure and federal survey knowledge.
Work environment and culture
The Department of Human Services values serving others and provides a supportive environment with benefits aimed at employee well-being.
Company information
The State of Arkansas Department of Human Services focuses on protecting vulnerable populations and ensuring safety in care facilities with a commitment to equal employment opportunity.
Job location and travel
The position is located at DHS Central Office in Little Rock, Arkansas.
Unique job features
This role uniquely combines quality assurance with regulatory compliance in a government setting, offering impactful work in public service.
Company overview
The State of Arkansas operates as a governmental entity providing a wide range of public services including education, healthcare, transportation, and public safety to its residents. Revenue is primarily generated through state taxes, federal grants, and various service fees. Established in 1836, Arkansas has a rich history marked by its role in the Civil Rights Movement and its diverse economic base, which includes agriculture, manufacturing, and tourism. Working for the State of Arkansas offers the opportunity to contribute to public welfare and community development.
How to land this job
Tailor your resume to emphasize your experience with quality assurance processes, regulatory compliance, and your ability to analyze and improve operational quality, aligning with the State of Arkansas' focus on federal and state survey standards.
Highlight your skills in critical thinking, clear communication, and proficiency with Microsoft Office, especially Excel, as these are key for managing quality reports, audits, and data analysis in this role.
Apply through multiple channels including the State of Arkansas official job portal and LinkedIn to maximize your chances of being noticed for the Quality Assurance Coordinator position.
Connect on LinkedIn with employees in the Department of Human Services or Quality Assurance divisions at the State of Arkansas; use ice breakers like commenting on recent DHS initiatives or asking about their experience working within state regulatory frameworks.
Optimize your resume for ATS by incorporating keywords from the job description such as 'quality assurance,' 'regulatory compliance,' 'audit,' 'corrective actions,' and 'Microsoft Office proficiency' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with the right keywords, and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and other steps.
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