Job summary
Job post source
This job is directly from Pebble Beach Resorts
Job overview
The Concierge at Pebble Beach Resorts is responsible for enhancing the guest arrival experience and ensuring exceptional service during their stay.
Responsibilities and impact
Daily tasks include escorting guests, making bookings, anticipating guest needs, and complying with safety policies while managing multiple requests.
Compensation and benefits
The position offers competitive pay at $16.50/hour plus service charges, comprehensive health benefits for full-time employees, a 401(k) retirement program with company matching, and various employee discounts.
Experience and skills
Candidates must have at least 3 years of guest service experience, strong communication skills, and the ability to work in a physically demanding environment; a second language and knowledge of the local area are preferred.
Career development
Pebble Beach Resorts provides opportunities for ongoing learning, development, and career advancement through promotions and transfers.
Work environment and culture
The company promotes a culture of service excellence, teamwork, and a commitment to guest satisfaction, with a focus on maintaining a drug-free workplace.
Company information
Pebble Beach Resorts, part of Pebble Beach Company, has been a premier destination for over a century, known for its stunning location and world-class golf courses.
Team overview
The Concierge team works closely together to provide exceptional service, with a focus on collaboration and support among team members.
Job location and travel
The position is located at Pebble Beach Resorts in California's Monterey Peninsula, requiring flexibility in work hours including weekends and holidays.
Application process
Interested candidates should prepare necessary documentation and apply directly through the Pebble Beach Resorts career portal, adhering to any specified deadlines.
Unique job features
This role offers unique perks such as employee golf privileges, discounts at various resort amenities, and complimentary meals during shifts.
Company overview
Pebble Beach Resorts is a renowned luxury resort company located on California's Monterey Peninsula, famous for its world-class golf courses, including Pebble Beach Golf Links. The company generates revenue through its premium accommodations, dining, spa services, and hosting prestigious golf tournaments like the U.S. Open. Established in 1919, Pebble Beach Resorts has a rich history of attracting celebrities and golf enthusiasts, making it a prestigious destination for both leisure and professional events.
How to land this job
Position your resume to showcase your experience in guest services and your ability to manage multiple tasks in a fast-paced environment, as these are essential for the Concierge role at Pebble Beach Resorts.
Highlight your knowledge of the Monterey Peninsula and the Pebble Beach Resorts, as well as your proficiency in anticipating guest needs and making recommendations, which align with the company's mission to exceed guest expectations.
Apply through various channels, including the Pebble Beach Resorts corporate site and LinkedIn, to maximize your chances of being noticed for this part-time position.
Connect with individuals in the guest services division at Pebble Beach Resorts on LinkedIn to inquire about the role; consider ice breakers such as asking about their favorite aspect of working at Pebble Beach or discussing a recent event hosted there.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'guest service', 'multi-tasking', and 'Monterey Peninsula knowledge' to enhance your visibility during the application process.
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