AdaptHealth

Patient Liaison

NEW HAVEN, CTPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from AdaptHealth

  • Job overview

    The Patient Liaison at AdaptHealth is responsible for delivering medical equipment, educating patients, and managing insurance and financial communications to support patient care and company revenue.

  • Responsibilities and impact

    The role involves delivering and maintaining medical equipment, verifying insurance, educating patients on equipment use, collecting payments, promoting products within hospitals, and ensuring compliance with company policies and healthcare regulations.

  • Experience and skills

    Requires a high school diploma or equivalent, with preference for an associate degree, and at least one year of relevant experience in healthcare, insurance, or sales, particularly in DME, diabetes, or incontinence sales; a valid driver's license is also required.

Company overview

AdaptHealth is a leading provider of home healthcare equipment, supplies, and related services in the United States. They generate revenue through the sale and rental of durable medical equipment (DME), as well as offering services such as home delivery, setup, and maintenance of respiratory and mobility products. Founded in 2012, AdaptHealth has grown rapidly through strategic acquisitions, expanding its footprint and service offerings to meet the needs of patients with chronic conditions. Their commitment to improving patient outcomes and enhancing the quality of life is central to their mission.

How to land this job

  • Tailor your resume to highlight your customer service skills, knowledge of medical equipment, and experience in healthcare or insurance verification, as these are core to the Patient Liaison role at AdaptHealth.

  • Emphasize your ability to handle equipment deliveries, patient education, and financial communication, showcasing your comfort with electronic payment tools and insurance processes.

  • Apply through multiple channels such as AdaptHealth's corporate career site, LinkedIn, and specialized healthcare job boards to maximize your application visibility.

  • Connect with current Patient Liaisons or employees in the hospital services division at AdaptHealth on LinkedIn; use ice breakers like asking about their experience with patient education or how they manage insurance verifications efficiently.

  • Optimize your resume for ATS by including keywords from the job description like 'patient education,' 'insurance verification,' 'medical equipment delivery,' 'customer service,' and 'HIPAA compliance' to ensure it passes initial screenings.

  • Jennie Johnson's Power Apply feature can automate tailored applications, identify multiple application platforms, and find LinkedIn contacts for networking, freeing you to focus on preparing for interviews and other job search activities.

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