Imaging Essentials

Service Technician

SCHAUMBURG, ILPosted 19 days ago

Job summary

  • Job post source

    This job is directly from Imaging Essentials

  • Job overview

    The Service Technician at Imaging Essentials is responsible for servicing digital printers and scanners in the Greater Chicago Area, ensuring customer satisfaction and equipment functionality.

  • Responsibilities and impact

    Daily tasks include installation, service, and maintenance of printing equipment, troubleshooting technical issues, and maintaining customer relations.

  • Compensation and benefits

    The position offers a competitive salary along with health, vision, dental insurance, a 401K with company matching, paid time off, and holiday pay.

  • Experience and skills

    Candidates should have at least 1 year of technical experience, basic computer skills, knowledge of print imaging technologies, and be mechanically inclined with reliable transportation.

  • Career development

    Imaging Essentials provides ongoing training with a clear path to management, promoting professional growth within the company.

  • Work environment and culture

    The company values customer-first service, teamwork, and a positive professional attitude, fostering a supportive work environment.

  • Company information

    Imaging Essentials is a leading supplier in wide format imaging and is part of KIP America Inc., committed to providing high-quality imaging solutions.

  • Team overview

    The specific team dynamics are not detailed, but the role involves both independent work and collaboration with a focus on customer service.

  • Job location and travel

    The position is based in Schaumburg, Illinois, with travel required throughout the Greater Chicago Area.

  • Application process

    Details on the application process are not provided in the description.

  • Unique job features

    The job features ongoing training, access to necessary technology, and a focus on customer relationship development.

Company overview

Imaging Essentials is a company specializing in providing advanced imaging solutions and services, catering to industries such as healthcare, education, and corporate sectors. They generate revenue through the sale and maintenance of imaging equipment, software solutions, and consulting services aimed at optimizing imaging workflows. Founded with a focus on innovation, the company has built a reputation for delivering cutting-edge technology and exceptional customer support. Candidates should note their emphasis on staying at the forefront of imaging advancements and their commitment to tailored solutions for diverse client needs.

How to land this job

  • Position your resume to highlight your technical experience with digital printers and scanners, emphasizing your mechanical aptitude and understanding of electrical schematics.

  • Emphasize your customer service skills and ability to analyze customer needs to develop customized solutions, as these are key aspects of the Service Technician role.

  • Apply through multiple channels, including Imaging Essentials' corporate site and LinkedIn, to maximize your chances of being noticed for the position.

  • Connect with professionals in the service division at Imaging Essentials on LinkedIn to learn more about the role and the company's culture. Ice breakers could include asking about their favorite projects or what they enjoy most about working there.

  • Optimize your resume for ATS systems by including relevant keywords from the job description such as 'print imaging technologies,' 'troubleshoot technical issues,' and 'customer relations' to ensure your application passes initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your application process, helping you tailor your resume, find the best application channels, and identify LinkedIn connections to network with, making your job search more efficient.

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