Job summary
Job post source
This job is directly from Capital One
Job overview
The Director, Product Design at Capital One leads high-impact design projects on the Become, Spend, and Pay team, shaping design strategy to enhance customer financial experiences and drive business innovation.
Responsibilities and impact
The role involves leading complex design projects, mentoring junior designers, collaborating with research, product, tech, and marketing teams, evolving the design system, and ensuring high-quality UX/UI from concept to market launch.
Compensation and benefits
The role offers a salary range from approximately $205,400 to $281,300 depending on location, eligibility for performance-based incentives including bonuses and long-term incentives, and a comprehensive benefits package supporting health and financial well-being.
Experience and skills
Candidates should have at least 10 years of product design experience, expertise with design systems, proficiency in design and prototyping tools like Figma, strong leadership and communication skills, and experience collaborating across multiple business lines.
Career development
While scoped as an individual contributor role, there is potential for people management opportunities and growth within Capital One's design leadership.
Work environment and culture
Capital One fosters a collaborative, authentic, and inclusive culture valuing diversity of thought, creativity, and a human-centered approach to design.
Company information
Capital One is a financial services company focused on enriching customer experiences through innovative digital and physical products, emphasizing smart money management and life quality enhancement.
Team overview
The candidate will join the Experience Design team within the Become, Spend, and Pay portfolio, working closely with UX/UI designers, researchers, and senior leadership to elevate design quality and strategy.
Job location and travel
Positions are available in multiple locations including McLean VA, New York NY, Plano TX, Richmond VA, and San Francisco CA, with salary varying by location.
Application process
Applications are accepted for a minimum of 5 business days; candidates should apply directly through Capital One's careers website with no agencies involved.
Unique job features
The role uniquely combines leadership in design strategy with hands-on design work, contributing to an evolving design system and impacting high-leverage financial product experiences.
Company overview
Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small businesses, and commercial clients. They generate revenue primarily through interest income from loans and credit cards, as well as fees from banking services and partnerships. Founded in 1994 by Richard Fairbank and Nigel Morris, Capital One is notable for its data-driven approach to marketing and credit risk management, which revolutionized the credit card industry. The company is also known for its commitment to technology and innovation, frequently investing in digital banking solutions.
How to land this job
Position your resume to highlight your extensive leadership in product design, emphasizing your ability to lead complex projects from strategy through delivery while elevating design quality and maturity in a large organization like Capital One.
Focus on showcasing your expertise with established design systems, cross-functional collaboration with product, tech, marketing, and research teams, and your skill in balancing customer needs with business objectives.
Apply through multiple channels including Capital One's official careers website and LinkedIn to maximize exposure and improve your chances of being noticed by recruiters and hiring managers.
Connect with current Capital One Experience Design team members on LinkedIn, particularly those in the Become, Spend, and Pay division; use ice breakers like commenting on recent Capital One design innovations or asking about how design strategy integrates with business goals to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'product design leadership,' 'design system evolution,' 'UX/UI strategy,' 'cross-functional collaboration,' and 'human-centered design' to ensure your resume passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature which automates tailored applications across multiple platforms, identifies relevant LinkedIn connections for networking, and ensures your resume is optimized for ATS, allowing you to focus your energy on preparing for interviews and refining your portfolio.
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