Job summary
Job overview
The Family Health Advocate role at Sharecare is a remote position focused on providing personalized support to members and their families in navigating healthcare resources and achieving health goals.
Responsibilities and impact
Daily responsibilities include answering member inquiries, assisting with eligibility and benefits education, coordinating issue resolution, and providing proactive care guidance.
Experience and skills
Candidates should have a high school diploma or GED, with a preference for a 2-year degree in healthcare or equivalent experience, along with strong communication and problem-solving skills.
Company information
Sharecare is a leading digital health company that offers a comprehensive virtual health platform to help individuals manage their health effectively.
Job location and travel
This is a remote position with training scheduled from Monday to Friday, 8:00am-4:00pm CST.
Company overview
Sharecare, Inc. is a digital health company that provides a comprehensive platform for individuals to manage all their health needs in one place. They generate revenue through a combination of subscription services, advertising, and partnerships with healthcare providers and employers. Founded in 2010 by Jeff Arnold and Dr. Mehmet Oz, Sharecare has grown through strategic acquisitions and partnerships, including the acquisition of Healthways in 2016, to expand its offerings and user base. The company focuses on personalized health solutions, leveraging technology to improve user engagement and health outcomes.
How to land this job
Tailor your resume to emphasize your experience in healthcare navigation, member support, and problem-solving skills, which are crucial for the Family Health Advocate role at Sharecare.
Highlight your proficiency in multi-channel communication, including voice and chat, as the job requires effective engagement with members through various platforms.
Apply through multiple channels, including Sharecare's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with professionals in the healthcare advocacy division at Sharecare on LinkedIn to learn more about the role and the company culture; potential ice breakers could include discussing recent health initiatives or expressing your passion for improving healthcare access.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'healthcare navigation,' 'member support,' and 'claims issues' to increase your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your job application process by tailoring your resume, identifying the best application channels, and finding relevant LinkedIn connections, allowing you to focus more on your job search strategy.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.