Patient Care Coordinator

WAYNE, NJPosted a month ago

Job summary

• Job post source

  This job is directly from Professional Physical Therapy

• Job overview

  The Patient Care Coordinator at Professional Physical Therapy serves as the first point of contact for patients, ensuring exceptional customer service and a positive patient experience.

• Responsibilities and impact

  The role involves greeting patients, answering phones, scheduling appointments, completing patient registration and data entry, discussing insurance and payment responsibilities, collecting patient balances, and performing clinical administrative tasks.

• Compensation and benefits

  The position offers $17-$21 per hour based on experience, monthly performance bonuses, medical, dental, vision, life insurance, 401k, employee assistance and referral programs, employee discounts, and paid time off.

• Experience and skills

  Candidates need a high school diploma or equivalent, prior customer service or administrative experience preferably in healthcare, strong interpersonal and communication skills, attention to detail, organizational skills, multitasking ability, and computer proficiency.

• Work environment and culture

  The company values teamwork, respect, integrity, and creating a positive and welcoming environment for patients and staff.

• Company information

  Professional Physical Therapy is a leading provider of physical, occupational, and hand therapy in the Northeast, committed to high-quality care.

Company overview

Professional Physical Therapy is a leading provider of outpatient physical therapy and rehabilitation services. Founded in 1998, the company operates over 180 clinics across the Northeastern United States. They offer a wide range of services, including orthopedic rehabilitation, sports medicine, and hand therapy, generating revenue through patient treatments and partnerships with healthcare providers. The company is known for its patient-centric approach and commitment to clinical excellence, which has driven its growth and reputation in the healthcare industry.

How to land this job

• Tailor your resume to highlight your experience in customer service and administrative roles, especially in healthcare settings, emphasizing skills like patient interaction, appointment scheduling, and data entry relevant to the Patient Care Coordinator role at Professional Physical Therapy.

• Focus on showcasing your strong interpersonal and communication skills, attention to detail, organizational abilities, and proficiency with computer systems, as these are key requirements mentioned in the job description.

• Apply through multiple platforms including Professional Physical Therapy's corporate career page and LinkedIn to maximize your chances of being noticed by recruiters.

• Connect with current employees or team members in the administrative or patient care departments at Professional Physical Therapy on LinkedIn; use ice breakers like complimenting the company’s commitment to patient care or asking about their experience working with the scheduling and insurance processes.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient registration,' 'insurance benefits,' 'appointment scheduling,' 'customer service,' and 'data entry' to ensure it passes automated screenings.

• Utilize Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application channels, and discover LinkedIn contacts to network with, allowing you to focus your time on interview preparation and skill enhancement.