Job summary
Job post source
This job is directly from Truist
Job overview
The Senior Experience Design Researcher II at Truist focuses on enhancing digital user experiences through research and insights, ultimately driving strategic product design and development.
Responsibilities and impact
Key responsibilities include leading UX research initiatives, developing research methodologies, analyzing data, and collaborating with product and design teams to improve client experiences.
Compensation and benefits
Truist offers comprehensive benefits including medical, dental, vision, life insurance, a 401k plan, vacation, sick days, and potential pension plans, with specifics depending on the position.
Experience and skills
Candidates should have a BS with 6 years or MS with 3 years in a related field, along with 2-3 years of experience as a design researcher, and strong knowledge of research techniques and statistical analysis.
Career development
Opportunities for professional growth include advancing within the UX research field and potential leadership roles in product design and strategy.
Work environment and culture
Truist promotes a diverse and inclusive work environment, valuing equal opportunity and supporting a drug-free workplace.
Company information
Truist Financial Corporation is a leading financial services company formed from the merger of BB&T and SunTrust, providing a wide range of banking and investment services.
Team overview
The job involves collaboration with product, design, and Agile teams, fostering a dynamic environment focused on user experience improvements.
Job location and travel
The position is based in the United States, with a regular first shift schedule.
Application process
Interested applicants can apply through the 'Apply Now' button on the job posting page and create a profile to track their application status.
Unique job features
This role offers the chance to lead significant UX research projects that directly influence product development and client experience strategies.
Company overview
Truist Financial Corporation is a major American bank holding company formed through the merger of BB&T and SunTrust Banks in 2019. It provides a wide range of financial services including retail, small business, and commercial banking, asset management, mortgage, and insurance products. Truist generates revenue primarily through interest income from loans and investments, as well as fees from various banking services. The merger created the sixth-largest bank in the U.S. by assets, aiming to leverage technology and personalized service to enhance customer experience.
How to land this job
Position your resume to showcase your expertise in user experience research techniques and your ability to lead research activities that align with Truist's business objectives.
Emphasize your experience in conducting rigorous UX research, developing key performance indicators, and generating actionable insights that can drive product design decisions.
Apply through multiple platforms such as Truist's corporate site and LinkedIn to maximize your visibility and chances of landing the role.
Connect with professionals in the Experience Design division at Truist on LinkedIn to gather insights about the role; consider ice breakers like discussing recent UX trends or asking about their favorite research methodologies.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'UX research,' 'user experience,' and 'qualitative analysis' to enhance your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and your networking efforts are maximized.
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