SupportYourApp

(fluent Ukrainian) Head of Performance Marketing

Posted 30+ days ago

Job summary

  • Job post source

    This job is directly from SupportYourApp

  • Job overview

    The Head of Performance Marketing at SupportYourApp leads the performance marketing function, driving lead generation and managing a cross-functional team to achieve growth targets.

  • Responsibilities and impact

    The role involves building and executing marketing strategy, developing lead generation strategies, managing the performance marketing budget, overseeing daily team tasks, mentoring and onboarding team members, and participating in recruitment.

  • Compensation and benefits

    The job offers business hours, fully remote work, an inclusive international environment, compensation in USD, referral bonuses, paid training and probation, work-life balance, and supportive management focused on growth and long-term cooperation.

  • Experience and skills

    Candidates need 4+ years in performance marketing with 1-2 years in a leadership role, hands-on experience with paid campaigns on Google, Meta, Bing, proficiency in analytics tools, budgeting experience, strong organizational skills, and at least B2 English level.

  • Career development

    The company provides a green environment for self-development and responsive management interested in employee growth and long-lasting cooperation.

  • Work environment and culture

    SupportYourApp promotes an inclusive international environment with a focus on work-life balance and supportive management.

  • Job location and travel

    The position is fully remote with business hours work schedule.

  • Unique job features

    The role includes managing international markets, using advanced analytics and project management tools, and leading a team in a fast-paced environment.

Company overview

SupportYourApp is a customer support outsourcing company that provides businesses with multilingual support services, helping them enhance customer experience and streamline operations. They generate revenue by offering tailored customer support solutions across various industries, including e-commerce, fintech, and SaaS, allowing companies to focus on core activities while ensuring customer satisfaction. Founded in 2010, SupportYourApp has grown significantly, expanding its global presence and building a reputation for high-quality service and technological integration. The company emphasizes innovation and efficiency, utilizing advanced tools and methodologies to deliver exceptional support experiences.

How to land this job

  • Tailor your resume for the Head of Performance Marketing role at SupportYourApp by emphasizing your strategic leadership in performance marketing, including managing and scaling paid campaigns on platforms like Google, Meta, and Bing.

  • Highlight your experience with international markets, especially English-speaking regions such as the USA, Canada, and the EU, and your proficiency with analytics tools like GA4, Looker Studio, and Hotjar to demonstrate data-driven decision-making.

  • Showcase your skills in budget management, team leadership including 1:1s and mentoring, and project management tools like Asana, focusing on sprint planning and task prioritization to align with the role's responsibilities.

  • Apply through multiple channels including SupportYourApp's corporate website, LinkedIn, and relevant job boards to maximize your application visibility.

  • Connect with current employees in SupportYourApp's marketing or leadership teams on LinkedIn, using ice breakers such as complimenting recent company campaigns, asking about team culture, or inquiring about key growth strategies they are excited about.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'performance marketing', 'lead generation', 'budget management', 'team leadership', 'Google Ads', 'Meta campaigns', and 'Asana sprint management' to ensure it passes initial screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate tailored applications, discover multiple application channels, and identify LinkedIn contacts for networking, saving you time and increasing your chances of landing the role.

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