Job summary
Job post source
This job is directly from Destination Knot
Job overview
The Online Cruise Reservations Specialist at Destination Knot assists clients in selecting and booking cruise vacations, enhancing customer experience through expert travel planning and personalized service.
Responsibilities and impact
The specialist handles cruise inquiries, processes bookings and payments, provides guidance on cruise options, maintains client relationships, stays updated on promotions, collaborates with cruise partners, resolves booking issues, and promotes additional travel services.
Compensation and benefits
The role offers flexible remote work schedules, exclusive travel discounts, industry perks, ongoing training, and career growth opportunities within the company.
Experience and skills
Preferred qualifications include experience in travel sales or customer service, strong cruise industry knowledge, excellent communication skills, multitasking ability, sales orientation, proficiency with booking systems and CRM software, and self-motivation; certifications like CLIA are a plus.
Career development
The company provides ongoing training and professional development with opportunities for career advancement within Destination Knot.
Work environment and culture
The company promotes a remote work environment with flexibility, emphasizing customer service excellence and continuous learning.
Company information
Destination Knot specializes in expert cruise travel planning, partnering with top cruise lines to offer tailored itineraries and exceptional booking experiences.
Job location and travel
This is a remote, work-from-home position with flexible scheduling.
Application process
Applicants are encouraged to apply by expressing their passion for travel and interest in creating memorable cruise experiences, with no specific application instructions detailed.
Unique job features
The job features remote work flexibility, exclusive travel discounts, and opportunities to work with top cruise lines to secure the best deals and perks for clients.
Company overview
Destination Knot is a company specializing in planning and coordinating luxury travel experiences, with a focus on romantic getaways, destination weddings, and honeymoons. Operating remotely, the company offers roles such as Luxury Planner and Honeymoon Specialist, emphasizing upscale and personalized travel services. Based in Georgia, Destination Knot caters to clients seeking tailored experiences for significant life events, blending convenience with high-end travel planning. Their business model revolves around creating memorable, bespoke travel itineraries and events for couples and individuals.
How to land this job
Tailor your resume to highlight your customer service skills and any experience with travel reservations or sales, emphasizing your ability to manage bookings and provide personalized recommendations.
Focus on showcasing your knowledge of cruise lines, destinations, and travel industry trends, as well as proficiency with online booking systems and CRM software, to match key qualifications.
Apply through multiple platforms including Destination Knot's official corporate careers page and LinkedIn to maximize your application visibility for this remote role.
Connect with current employees in the travel or reservations department at Destination Knot on LinkedIn; use ice breakers such as commenting on recent company travel promotions or asking about their favorite cruise destinations to start the conversation.
Optimize your resume for ATS by integrating keywords from the job description such as 'cruise reservations,' 'customer service,' 'online booking systems,' 'sales,' and 'remote work' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications across multiple job boards and identify relevant LinkedIn contacts, saving you time and increasing your chances of landing the Cruise Reservation Specialist role at Destination Knot.
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