Job summary
Job overview
The Hospitality Manager at Cosm plays a crucial role in overseeing front-of-house teams to enhance customer experiences and uphold company culture.
Responsibilities and impact
Daily responsibilities include leading service initiatives, hiring and training staff, addressing performance issues, managing operations, and implementing strategies to improve the Fan experience.
Experience and skills
Candidates should have a Bachelor's degree in Business or Hospitality preferred, with 5+ years of relevant experience and strong leadership skills.
Work environment and culture
Cosm values innovation and customer service, fostering a culture that rewards performance and encourages growth.
Company information
Cosm is a global technology company focused on creating immersive experiences across various markets, formed from the merger of notable innovators in technology.
Company overview
Cosm is a global technology company headquartered in Los Angeles, California, specializing in immersive experiences for various sectors including sports, entertainment, science, education, and parks. Founded in 2020 by Jeb Terry Jr., Cosm builds end-to-end solutions that encompass screen technology, production, content creation, and software tools. The company has a storied history, having acquired Evans & Sutherland and Spitz, pioneers in the domed and planetarium sectors. Cosm is notable for its innovative public venues, such as the immersive entertainment space in Hollywood Park, which features an 87-foot diameter 8K LED dome.
How to land this job
Tailor your resume to highlight your leadership experience in hospitality and customer service, emphasizing your ability to create memorable guest experiences, as this aligns closely with Cosm's mission.
Focus on showcasing your skills in hiring, training, and mentoring teams, as these are critical responsibilities for the Hospitality Manager role.
Ensure your resume reflects your experience in managing front-of-house operations and your ability to address performance issues effectively, as these are key components of the job description.
Apply through multiple channels, including Cosm's corporate site and LinkedIn, to maximize your chances of being noticed for this exciting opportunity.
Connect with individuals in the hospitality division at Cosm on LinkedIn to express your interest in the position; potential ice breakers could include discussing a recent event you attended or asking about their favorite aspect of working at Cosm.
Optimize your resume for ATS systems by incorporating specific keywords from the job description, such as 'customer service,' 'leadership,' and 'operational strategies,' to improve your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, and helping you effectively network and apply for the Hospitality Manager position at Cosm.
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