Job summary
Job post source
This job is directly from CBRE
Job overview
The OT Technology Specialist at CBRE provides level 1 and 2 technical support for operations technology, impacting client satisfaction and operational efficiency across multiple Manhattan sites.
Responsibilities and impact
The specialist installs, configures, troubleshoots, and maintains OT-related devices, supports projects with networking and deployments, manages incidents and service requests, communicates effectively with clients and teams, develops support documentation, and provides after-hours and travel support.
Compensation and benefits
The salary range is $85,000 to $95,000 annually, with compensation based on skills and experience; CBRE offers equal employment opportunity and reasonable accommodations for disabilities.
Experience and skills
Requires up to 3 years relevant experience or equivalent education, proficiency with Microsoft Office, Windows 10, OSX, iOS, hardware like desktops and mobile devices, and strong problem-solving and communication skills.
Work environment and culture
CBRE values respect, integrity, service, excellence, diversity, inclusion, and fosters a collaborative culture where employees can realize their full potential.
Company information
CBRE is a global leader in commercial real estate services and investment, known for dynamic problem solving and a collaborative culture built on shared values.
Job location and travel
The role is onsite in Manhattan, New York, supporting multiple client locations with some travel required.
Application process
Applicants must be authorized to work in the US without visa sponsorship; accommodations are available for disabilities via email or phone contact provided.
Unique job features
The job involves working directly with clients on-site, providing hands-on technical support and contributing to process improvements and client satisfaction metrics.
Company overview
CBRE, or Coldwell Banker Richard Ellis, is a global leader in commercial real estate services and investments. They provide a wide range of services including property sales, leasing, facilities management, and valuation. Founded in 1906, CBRE has grown through strategic acquisitions and organic growth to become a Fortune 500 company. They generate revenue through transaction fees, management fees, and advisory services, catering to a diverse client base that includes corporations, property owners, investors, and governments. Understanding CBRE's commitment to innovation and sustainability can be crucial for prospective employees.
How to land this job
Position your resume to emphasize your hands-on experience with OT-related hardware and software support, including troubleshooting, installation, and maintenance of workstations, printers, and mobile devices, as these are core responsibilities at CBRE.
Highlight your ability to follow standards and guidelines, perform basic networking tasks, and support end-user computing hardware, showcasing your problem-solving skills and client communication abilities as detailed in the job description.
Apply through multiple platforms such as CBRE's official corporate careers page and LinkedIn to maximize your chances of being noticed for the OT Technology Specialist role.
Connect with current CBRE employees in the Operations Technology or Advisory Segment on LinkedIn, using ice breakers like commenting on recent CBRE projects in technology support or asking about their experience working onsite with clients in Manhattan to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'level 1 and 2 technical support,' 'workstation deployment,' 'client communication,' 'incident management,' and specific technologies like 'Windows 10,' 'OSX,' 'VPN,' and 'Microsoft Office.'
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify relevant LinkedIn contacts to network with, and ensure your resume is ATS-friendly, allowing you to focus your time on preparing for interviews and networking.
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