Job summary
Job post source
This job is directly from PruTech Solutions, Inc.
Job overview
The Senior Operations Manager at PruTech Solutions, Inc. oversees daily operations of five public-facing units, leading a team of 40+ staff to ensure high-quality service and operational excellence.
Responsibilities and impact
The role involves managing daily operations, supervising staff, leading multiple projects, developing policies, overseeing financial and procurement processes, maintaining stakeholder relationships, ensuring customer service standards, resolving operational challenges, monitoring performance metrics, and fostering a collaborative work environment.
Experience and skills
Candidates must have a bachelor's degree and at least 10 years of experience in operations or project management, preferably in complex customer-facing settings, with skills in financial management, procurement, policy development, communication, and problem-solving; retail or legal sector experience is a plus.
Work environment and culture
The position requires on-site work in a fast-paced environment demanding multitasking and prioritization, with a focus on engagement with frontline teams.
Job location and travel
This is an on-site position requiring regular presence at the company's location.
Company information
PruTech Solutions, Inc. is an agency operating multiple public-facing units, emphasizing operational excellence and customer service.
Company overview
PruTech Solutions, Inc. is a global technology consulting and IT services firm specializing in digital transformation, software development, and IT staffing solutions. The company generates revenue through consulting services, custom software solutions, and providing skilled IT professionals to various industries. Founded in 1998, PruTech has a significant presence in the United States, India, and Latin America, and is known for its expertise in emerging technologies such as AI, cloud computing, and data analytics.
How to land this job
Position your resume to highlight your extensive experience managing large, diverse teams and overseeing multiple public-facing units simultaneously, emphasizing leadership and operational excellence at scale.
Focus on showcasing your skills in project management, financial oversight, procurement, and policy development, particularly your ability to drive consistency and efficiency across complex operations.
Apply through multiple channels such as PruTech Solutions, Inc.'s corporate career site, LinkedIn, and other reputable job boards to maximize your application visibility.
Connect on LinkedIn with current employees or managers in PruTech's operations or public service divisions; start conversations by referencing recent company initiatives or asking for insights on managing multi-unit operations within the company.
Optimize your resume for ATS by incorporating keywords from the job description like 'operations management,' 'team leadership,' 'project execution,' 'financial management,' and 'policy implementation' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through multiple platforms, and identifying relevant LinkedIn contacts, freeing you to focus on interview preparation and networking.
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