Job summary
Job post source
This job is directly from Morph Management
Job overview
The Customer Relations Associate role at Morph Management involves promoting Verizon Fios in Boston and nearby areas, focusing on sales, marketing, and customer service to build strong customer relationships.
Responsibilities and impact
The associate will engage with customers, provide tech solutions, and represent Verizon Fios in the community, requiring communication, problem-solving, and customer interaction skills.
Experience and skills
Candidates need a high school diploma or GED, strong communication and problem-solving skills, basic computer proficiency, and a positive attitude; a bachelor's degree and prior experience in customer service, sales, or telecom are preferred.
Job location and travel
The role is based in Boston and nearby communities in Massachusetts, focusing on local customer engagement.
Company overview
Morph Management, Inc. is a sales and marketing firm based in Massachusetts that specializes in direct sales and marketing strategies to connect clients with potential buyers. The company focuses on converting leads and delivering high ROI through creative and effective marketing campaigns. Morph Management offers a variety of job opportunities, including entry-level positions in sales, marketing, business development, and leadership training. They are recognized for their competitive marketing and sales strategies, particularly in the telecommunications industry, and have a significant presence in the Boston area.
How to land this job
Tailor your resume to highlight your strong communication skills, problem-solving abilities, and your comfort with basic computer tools, as these are key for the Customer Relations Associate role at Morph Management.
Emphasize any previous experience in customer service, sales, or telecom, along with your positive attitude and flexibility, to match the job's preferred qualifications.
Apply through multiple platforms including Morph Management's corporate career site and LinkedIn to maximize your application visibility and chances of success.
Connect with current employees or team members in the customer service or sales divisions at Morph Management on LinkedIn; use ice breakers like asking about their experience working with Verizon Fios or inquiring about the company culture to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'communication skills,' 'problem-solving,' 'sales,' and 'telecom' to ensure your resume passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify the best application channels, and find LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and improving your skills.
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