Job summary
Job post source
This job is directly from Takeda
Job overview
The Technology Support Engineer at Takeda provides technical support and solutions for software applications and IT infrastructure, impacting business operations by ensuring smooth technology functionality.
Responsibilities and impact
The role involves supporting software solutions engineers, troubleshooting hardware and software issues, implementing technical changes, maintaining and testing applications, supporting IT asset management, and providing onsite end-user and meeting support.
Compensation and benefits
The salary range is $70,000 to $110,000 annually, with eligibility for short and long-term incentives, medical, dental, vision insurance, 401(k) with company match, disability coverage, life insurance, tuition reimbursement, paid time off, and other well-being benefits.
Experience and skills
Requires an associate degree or equivalent, 1 to 3 years of relevant experience, good communication and problem-solving skills, proficiency in English and local language, and vocational training in Computer Science; a bachelor's or master's degree, ITIL knowledge, and pharmaceutical industry experience are preferred.
Career development
The job encourages continuous skill enhancement and proactive ownership, offering growth in IT solutions expertise within a global IT environment.
Work environment and culture
Takeda promotes a diverse and inclusive workforce with equal employment opportunities and a commitment to employee well-being in a global IT setting.
Company information
Takeda is a pharmaceutical company focused on drug development, emphasizing quality management and compliance with industry standards.
Job location and travel
The position is full-time, 100% onsite in Thousand Oaks, California, with possible travel to other Takeda locations.
Unique job features
The role involves working under Takeda's Quality Management System, Software Development Life Cycle, and IT Project Life Cycle standards, with responsibilities spanning from technical support to project implementation and end-user equipment management.
Company overview
Takeda Pharmaceutical Company Limited is a global, research-driven biopharmaceutical company headquartered in Japan. They specialize in developing and delivering innovative medicines, focusing on oncology, gastroenterology, neuroscience, rare diseases, and plasma-derived therapies. Takeda generates revenue through the sale of prescription drugs and treatments, leveraging a robust pipeline of new products and strategic acquisitions. Founded in 1781, Takeda has a long history of commitment to improving patient health and advancing medical science, making it a significant player in the global pharmaceutical industry.
How to land this job
Tailor your resume to highlight your experience in end user support, hardware troubleshooting, and software application maintenance, emphasizing your ability to work on small-scale technical projects.
Showcase your skills in technical analysis, debugging, and implementing changes in IT environments, along with your knowledge of IT asset management and IMACD processes.
Apply through multiple platforms including Takeda's official corporate careers site and LinkedIn to increase your chances of being noticed by recruiters.
Connect with current employees in Takeda's IT or technology support teams on LinkedIn; use ice breakers like commenting on recent Takeda IT initiatives or asking about their experience with the company's technical support standards.
Optimize your resume for ATS by including keywords from the job description such as 'end user support,' 'hardware troubleshooting,' 'software debugging,' 'IT asset management,' and 'technical analysis' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate the application process, tailor your resume for ATS, identify multiple application channels, and find LinkedIn contacts to network with, saving you valuable time during your job search.
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