Job summary
Job post source
This job is directly from Atlas Technica
Job overview
The Intern Trainee role at Atlas Technica is an entry-level position designed to develop IT skills and knowledge for a future career in IT service delivery, particularly in the Alternative Investment industry.
Responsibilities and impact
The intern will learn to assist in delivering basic IT services, apply industry best practices, provide client support remotely and on-site, troubleshoot IT issues, and use a ticketing system for support queries.
Compensation and benefits
The position pays $23 per hour and includes comprehensive benefits and perks, with a professional yet friendly work environment promoting career development.
Experience and skills
Candidates should have a strong desire to learn in the IT/MSP space, some IT support experience or A+ certification, and good customer service skills; familiarity with MSP operations, Windows 10, Office 365, networking basics, and Windows Server is desirable.
Career development
Successful completion of the 90-day program can lead to becoming a full Intern and later promotion to Junior Systems Engineer, with ongoing training and hands-on experience.
Work environment and culture
Atlas Technica values ownership, execution, growth, intelligence, and camaraderie, fostering a professional and friendly environment focused on customer service and team development.
Company information
Atlas Technica, founded in 2016, provides IT management, user support, and cybersecurity services primarily to hedge funds and investment firms, with rapid growth and a strong service focus.
Job location and travel
The role is full-time, in-office in New York, NY, with potential travel to client sites including interstate travel and work at regional offices.
Unique job features
The internship program offers hands-on training, exposure to real-world IT challenges in the Alternative Investment industry, and a structured path to career advancement within IT service delivery.
Company overview
Atlas Technica is an IT services company specializing in providing white-glove managed services to financial firms. They make money by offering comprehensive IT support, including infrastructure management, cybersecurity, and cloud solutions, tailored to meet the high standards of the financial sector. Founded in 2016, Atlas Technica has quickly established a reputation for excellence and reliability, driven by a commitment to client satisfaction and a deep understanding of the unique challenges faced by financial institutions.
How to land this job
Position your resume to highlight your eagerness to learn and grow in the IT/MSP space, emphasizing any hands-on IT support experience or A+ certification you have.
Focus on showcasing your communication, interpersonal, and problem-solving skills, as these are critical to success in the Intern Trainee role at Atlas Technica.
Apply through multiple channels including Atlas Technica’s official corporate website and LinkedIn to maximize your application’s visibility.
Connect with current employees in the Support or IT divisions at Atlas Technica on LinkedIn; use ice breakers like commenting on their recent posts about IT challenges or expressing genuine interest in their work supporting hedge funds and investment firms.
Optimize your resume for ATS by including keywords from the job description such as 'IT service delivery,' 'troubleshooting,' 'ticketing system,' 'customer service,' and 'Managed Service Provider operations' to pass initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, find the best places to apply, and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and skill development.
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