Job summary
Job post source
This job is directly from Bank of America
Job overview
The Fraud Analytics and Innovation Lead Analyst at Bank of America leads digital self-service fraud mitigation initiatives, driving operational excellence and data-driven improvements to protect clients and optimize fraud detection processes.
Responsibilities and impact
The role involves complex financial and portfolio risk analysis, leading large-scale projects, coaching peers, identifying optimization opportunities, managing cross-functional relationships, and ensuring effective governance and risk controls in fraud detection and digital servicing strategies.
Experience and skills
Requires strong strategic thinking, problem-solving, organizational and communication skills, experience with executive presentations, and proficiency in Microsoft PowerPoint; preferred skills include knowledge of digital technologies, project management, Tableau, SAS, SQL, and leadership experience.
Work environment and culture
Bank of America emphasizes an inclusive workplace culture focused on talent development, wellness, recognition, and community impact, with a commitment to an in-office culture balanced with role-specific flexibility.
Company information
Bank of America is a leading financial institution committed to responsible growth, client service, and community impact, offering career growth opportunities and a strong focus on innovation and digital solutions.
Team overview
The candidate will join the Digital Self Service team within the Client Protection Organization, a highly visible team focused on fraud outreach, operational efficiency, and digital innovation in fraud detection and remediation.
Job location and travel
The role is based in the United States with a 1st shift schedule and a 40-hour work week, supporting an in-office culture with some flexibility based on role-specific considerations.
Unique job features
The position offers the opportunity to influence multiple departments including Detection Strategy, Fraud Operations, and Technology, with a focus on emerging AI capabilities and digital enhancements in fraud detection and client outreach.
Company overview
Bank of America is a leading multinational financial institution that provides a wide range of banking, investment, and financial services to individual consumers, small and middle-market businesses, and large corporations. The company generates revenue through interest income, fees, and commissions from its diverse portfolio of services including consumer banking, wealth management, and global banking. Founded in 1904 as the Bank of Italy, it has grown through significant mergers and acquisitions, including the notable acquisition of Merrill Lynch in 2008, which expanded its investment banking and wealth management capabilities.
How to land this job
Position your resume to highlight your experience in fraud analytics, digital self-service program management, and strategic risk mitigation aligned with Bank of America's focus on client protection and operational excellence.
Emphasize your ability to lead cross-functional teams, drive data-driven performance improvements, and manage large-scale projects using agile methodologies, as these are key aspects of the role.
Apply through multiple channels including Bank of America's corporate careers site, LinkedIn, and other job platforms to maximize your application visibility.
Connect with professionals in the Client Protection or Fraud Analytics divisions at Bank of America on LinkedIn; use ice breakers like commenting on recent digital innovation initiatives or asking about challenges in fraud mitigation to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords such as 'fraud analytics,' 'digital self-service,' 'risk mitigation,' 'program management,' 'data-driven insights,' 'agile methodology,' and tools like 'Tableau,' 'SAS,' and 'SQL' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your energy on networking and interview preparation.
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