Morph Management

Customer Relations Associate

LYNN, MAPosted 25 days ago

Job summary

  • Job post source

    This job is directly from Morph Management

  • Job overview

    The Customer Relations Associate role at Morph Management involves engaging with customers to promote Verizon Fios in Boston and nearby areas, focusing on building lasting relationships and representing the company.

  • Responsibilities and impact

    The associate will interact with customers, provide tech solutions, and support sales and marketing efforts to enhance customer satisfaction and company growth.

  • Experience and skills

    Candidates need a high school diploma or GED, strong communication and problem-solving skills, basic computer proficiency, a positive attitude, flexible availability, and preferably a bachelor's degree and prior experience in customer service, sales, or telecom.

  • Work environment and culture

    The company values enthusiasm, motivation, and investment in employee success, promoting a positive and supportive work environment.

  • Company information

    Morph Management is a growing company focused on sales, marketing, and customer service, promoting Verizon Fios technology solutions.

  • Job location and travel

    The position is based in Boston and surrounding communities in Massachusetts, involving local customer engagement.

  • Unique job features

    This entry-level role offers the opportunity to work directly with cutting-edge technology and develop skills in sales, marketing, and customer service.

Company overview

Morph Management, Inc. is a sales and marketing firm based in Massachusetts that specializes in direct sales and marketing strategies to connect clients with potential buyers. The company focuses on converting leads and delivering high ROI through creative and effective marketing campaigns. Morph Management offers a variety of job opportunities, including entry-level positions in sales, marketing, business development, and leadership training. They are recognized for their competitive marketing and sales strategies, particularly in the telecommunications industry, and have a significant presence in the Boston area.

How to land this job

  • Tailor your resume to highlight your communication skills, problem-solving abilities, and comfort with basic computer tools, as these are key for the Customer Relations Associate role at Morph Management.

  • Emphasize any customer service, sales, or telecom experience you have, along with a positive attitude and flexibility in your availability, since these align directly with the job requirements.

  • Apply through multiple platforms including Morph Management's corporate website and LinkedIn to maximize your chances of being noticed for this entry-level position.

  • Connect with current Customer Relations Associates or team members in the sales and marketing division at Morph Management on LinkedIn, using ice breakers like asking about their experience working with Verizon Fios or how they manage customer interactions effectively.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'communication skills,' 'problem-solving,' 'sales,' and 'telecom,' ensuring your resume passes initial screening.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, finding the best application channels, and identifying LinkedIn contacts to network with, so you can focus your energy on preparing for interviews and improving your skills.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.