Job summary
Job post source
This job is directly from Alliance Safety Council
Job overview
The Senior Learning Operations Coordinator at Alliance Safety Council manages day-to-day operations and administration of learning programs, ensuring smooth execution and support for instructor-led and online training.
Responsibilities and impact
The role involves planning, coordinating, and administering learning experiences, supporting student and class management, acting as a subject matter expert, onboarding and coaching new hires, managing LMS functions, producing digital training, ensuring compliance with program requirements, handling reporting, and troubleshooting support cases.
Experience and skills
Requires 2+ years in learning operations or support, strong communication, multitasking, customer service skills, and competence in learning administration technologies and Microsoft Excel; a bachelor's degree or 5+ years in related fields is required, with preferred experience in adult skilled workforce training.
Work environment and culture
The role emphasizes collaboration, peer mentoring, coaching, and a high degree of interpersonal skills within a team-oriented environment at Alliance Safety Council.
Company information
Alliance Safety Council offers safety and training programs including OSHA and ARSC programs, focusing on workforce skill development and compliance.
Team overview
The position reports to the Manager of Instructor-Led Experience and involves working closely with learning operations teams and training partners, with responsibilities including peer coaching and mentoring within the team.
Unique job features
The job includes unique responsibilities such as acting as a peer coach, leading process improvements, managing special projects, and serving as backup to the Instructor Manager, highlighting leadership and operational expertise within learning programs.
Company overview
Alliance Safety Council is a non-profit organization dedicated to providing safety training and workforce development solutions. They generate revenue through offering a wide range of safety courses, certifications, and training programs tailored to various industries, including construction, petrochemical, and manufacturing. Established in 1958, the organization has a long history of promoting workplace safety and compliance, evolving over the years to incorporate modern training technologies and methodologies. Their mission is to enhance safety awareness and skills, contributing to a safer work environment for employees and employers alike.
How to land this job
Tailor your resume to emphasize your expertise in managing day-to-day learning operations, including administration, registration, and coordination of instructor-led and online training programs, as highlighted in the Senior Learning Operations Coordinator role at Alliance Safety Council.
Highlight your experience with learning management systems (LMS), scheduling software, and your ability to produce digital training materials, as these technical skills are critical for this position.
Apply through multiple platforms such as the Alliance Safety Council corporate website, LinkedIn, and other job boards to maximize your application visibility for this role.
Connect with current employees in the Learning Innovation or Instructor-Led Experience departments on LinkedIn; initiate conversations by referencing recent Alliance Safety Council training initiatives or asking about how they innovate learning operations processes.
Optimize your resume for ATS by incorporating keywords from the job description such as 'learning operations,' 'LMS administration,' 'course scheduling,' 'student support,' 'process improvement,' and 'peer coaching' to ensure your resume passes automated screenings.
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