Suncorp Group

Expressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building Coordinators

PIERCE COUNTY, WAPosted a month ago

Job summary

  • Job post source

    This job is directly from Suncorp Group

  • Job overview

    This job involves expressing interest for future roles as On-Road and Desktop Home Claims Assessors and Building Coordinators within Suncorp Home Claims, contributing to customer claims management and repair coordination.

  • Responsibilities and impact

    Responsibilities include assessing home damage in person or virtually, guiding customers through claims, coordinating repairs, reviewing technical reports, and ensuring cost-effective, high-quality solutions.

  • Experience and skills

    Candidates should have recent experience in Home Claims or a background in residential building, restoration, or construction trades, strong customer focus, excellent communication skills, and a passion for helping others.

  • Work environment and culture

    The company values adaptability, curiosity, and a customer-focused, helpful attitude, with roles suited for diverse backgrounds in insurance and construction trades.

  • Company information

    Suncorp Group is a major Australian financial services company with a focus on insurance and claims management.

  • Job location and travel

    Roles are available across Australia with options for on-road, remote, or office-based work depending on the position.

  • Application process

    Candidates express interest to be contacted for future openings and can apply directly for current or future recruitment campaigns.

  • Unique job features

    The roles offer a mix of in-person and virtual work, flexible arrangements for desktop assessors, and opportunities to work with advanced virtual tools and technical coordination.

Company overview

Suncorp Group is a leading financial services provider based in Australia, primarily operating in the insurance and banking sectors. The company generates revenue by offering a wide range of insurance products, including home, motor, and life insurance, as well as providing banking services such as savings accounts, loans, and credit cards. Established in 1902, Suncorp has grown through strategic mergers and acquisitions, notably merging with Metway Bank in 1996, which significantly expanded its banking operations. The company is committed to delivering customer-centric solutions and has a strong focus on digital innovation to enhance customer experience and operational efficiency. Suncorp's history of resilience and adaptability positions it as a significant player in the financial services industry in Australia and New Zealand.

How to land this job

  • Tailor your resume to emphasize recent experience in home claims, residential building, restoration, or construction trades, highlighting skills relevant to on-road and desktop assessment or building coordination roles.

  • Focus on showcasing strong customer service abilities, excellent communication skills, and a passion for helping others, as these qualities are essential across all roles at Suncorp Home Claims.

  • Apply through multiple platforms including the Suncorp Group's official careers page and LinkedIn to maximize your application visibility and increase your chances of being contacted for future openings.

  • Connect with current employees in Suncorp's Home Claims or related divisions on LinkedIn; start conversations with ice breakers like commenting on recent company projects, asking about day-to-day challenges in the role, or expressing genuine interest in their career path at Suncorp.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'home claims,' 'residential building,' 'customer focus,' 'communication skills,' and role-specific terms like 'on-road assessor,' 'desktop assessor,' and 'building coordinator' to ensure it passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify multiple application channels, and find LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and further skill development.

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