Job summary
Job post source
This job is directly from Endeavor Health
Job overview
The Registered Nurse Triage role at Endeavor Health involves assessing and managing patient care needs via telephone to provide acute and preventative interventions.
Responsibilities and impact
The nurse will handle inbound and outbound calls, assess patient needs through clinical evaluation and active listening, provide education, and manage ongoing patient care with attention to quality and productivity.
Compensation and benefits
Benefits include premium pay, medical, dental, pet, and vision insurance options, tuition reimbursement, free parking, wellness programs, health savings accounts, retirement plans with company match, paid time off, holiday pay, and community involvement opportunities.
Experience and skills
Candidates must have current Illinois RN licensure, knowledge of physician practice operations, strong communication and interpersonal skills, professional telephone etiquette, ability to multitask phone and typing, and basic computer skills including 35 WPM typing.
Career development
There are career pathways available and after one year, eligible RNs may have the opportunity to work remotely if performance metrics are met.
Work environment and culture
Endeavor Health values diversity, equity, inclusion, and provides reasonable accommodations for disabilities, promoting a supportive and inclusive work environment.
Company information
Endeavor Health is a large integrated healthcare system serving over 4.2 million residents in northeast Illinois with 25,000 team members, 6,000 physicians, 300 ambulatory locations, and eight acute care hospitals.
Job location and travel
The position is based in Illinois with a full-time schedule Monday to Friday, 8 AM to 5 PM, with occasional Saturdays; remote work is possible after one year depending on performance.
Unique job features
The role offers the unique opportunity for remote work after one year contingent on meeting quality and productivity standards, along with a comprehensive benefits package.
Company overview
Endeavor Health is a healthcare technology company specializing in innovative solutions to improve patient care and streamline healthcare operations. They generate revenue through a combination of software subscriptions, service fees, and strategic partnerships with healthcare providers and institutions. Founded in 2010, Endeavor Health has a history of pioneering advancements in telemedicine and electronic health records, positioning itself as a leader in the digital transformation of healthcare. Their mission is to enhance the efficiency and effectiveness of healthcare delivery through cutting-edge technology.
How to land this job
Tailor your resume to highlight your Illinois RN licensure, telephone triage experience, and your ability to perform clinical assessments and patient education over the phone, as these are central to the role at Endeavor Health.
Emphasize skills like active listening, advanced problem-solving, professional telephone etiquette, typing proficiency of at least 35 WPM, and multitasking abilities such as talking while typing, which are critical for success in this position.
Apply through multiple channels including the Endeavor Health corporate careers site, LinkedIn, and reputable healthcare job boards to maximize your application visibility.
Connect with nurses and hiring managers in Endeavor Health's centralized triage or nursing divisions on LinkedIn; use ice breakers like commenting on their recent posts about patient care initiatives or asking about remote work opportunities after meeting performance metrics.
Optimize your resume for ATS by incorporating keywords from the job description such as 'telephone triage,' 'clinical assessment,' 'Illinois RN licensure,' 'patient education,' and 'typing proficiency' to ensure your resume passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application portals, and find relevant LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and improving your clinical skills.
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