First Chicago Insurance Company

Total Loss Claims Specialist

CHICAGO, ILPosted 22 days ago

Job summary

  • Job post source

    This job is directly from First Chicago Insurance Company

  • Job overview

    The Total Loss Claims Specialist at First Chicago Insurance Company handles auto claims, focusing on total loss evaluations to support claim settlements and customer service.

  • Responsibilities and impact

    The specialist reviews and determines actions for claims, investigates total loss files, manages documentation, collaborates with customers and vendors, and ensures timely claim resolution.

  • Compensation and benefits

    The position offers benefits including Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and access to a Snack/Drink Room; salary varies by experience and location.

  • Experience and skills

    Requires 2-3 years of auto insurance or related experience, strong analytical, organizational, and communication skills, knowledge of claims policies and regulations, ability to pass licensing exams; college degree preferred and bilingual skills a plus.

  • Career development

    The company provides training and support for career growth in the insurance industry, suitable for recent graduates and those starting their careers.

  • Work environment and culture

    The work environment is onsite in Bedford Park, IL, with a dynamic, customer-focused, and high-performance culture emphasizing innovation and teamwork.

  • Company information

    First Chicago Insurance Company is an established insurer focused on auto claims, offering career opportunities and training for new graduates.

  • Team overview

    The role involves collaboration with an energetic team prioritizing customer service and quality in claims handling.

  • Job location and travel

    The job is located onsite in Bedford Park, Illinois, with no remote or hybrid options available.

  • Application process

    Applicants can apply easily through the instructions provided on the job page; compensation is based on experience, skills, education, and location.

  • Unique job features

    The role offers a unique opportunity to impact clients' lives directly through claims handling in a supportive and innovative company environment.

Company overview

First Chicago Insurance Company (FCIC) is a provider of personal and commercial auto insurance, offering a range of products including liability, collision, and comprehensive coverage. They generate revenue through premium collections from policyholders and investment income from their financial reserves. Established in 1920, FCIC has a long history of serving customers in the Midwest and has expanded its offerings to include non-standard auto insurance, catering to high-risk drivers. The company is known for its commitment to customer service and innovative insurance solutions.

How to land this job

  • Tailor your resume to highlight your 2-3 years of auto claims or auto-related experience, emphasizing your analytical, organizational, and communication skills relevant to handling total loss claims at First Chicago Insurance Company.

  • Focus on showcasing your knowledge of claims policies, file procedures, state rules, and regulations, as well as your ability to use online claims systems and your readiness to pass licensing exams as a Claims Adjuster.

  • Apply through multiple channels including First Chicago Insurance Company's corporate career site and LinkedIn to maximize your chances and visibility for this onsite Total Loss Claims Specialist role.

  • Connect with current employees in the claims or auto insurance divisions at First Chicago Insurance Company on LinkedIn; use ice breakers like referencing recent company news, asking about their experience with the claims process, or expressing genuine interest in their team’s customer service approach.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'total loss claims,' 'claims adjuster licensing,' 'auto insurance,' 'analytical skills,' 'online claims system,' and 'customer service' to ensure it passes initial screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate the tailoring of your resume, identify the best application channels, and find relevant LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and refining your skills.

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