Crisis Line Worker- Chicago ( Remote) Bi-lingual preferred
REMOTEPosted 30+ days ago
Job summary
Job post source
This job is directly from Aunt Martha's Health & Wellness
Job overview
The Crisis Line Worker role at Aunt Martha's Health & Wellness involves providing 24/7 mental health crisis support to Illinois residents, impacting community well-being by delivering therapeutic assistance during crises.
Responsibilities and impact
The worker will answer crisis calls, conduct clinical assessments, dispatch referrals, follow up with callers, maintain data integrity, multitask administrative duties, communicate effectively, operate computer systems proficiently, and adhere to HIPAA standards.
Compensation and benefits
The position offers an hourly wage of $20.35, health, dental, and vision insurance, disability and life insurance, paid vacation, sick days, holidays, a retirement plan, and an employee assistance program.
Experience and skills
Candidates need a bachelor's degree in human services or a related field with at least one year of social services experience; bilingual Spanish and English is preferred; must be able to type at least 40 wpm and have basic computer troubleshooting skills.
Work environment and culture
The company values innovation, equity in access, and community well-being, requiring COVID-19 vaccination and adherence to HIPAA for remote work, reflecting a responsible and supportive work environment.
Company information
Aunt Martha's Health & Wellness is committed to community health and wellness with a culture of innovation, operating a Medicaid-funded crisis line through its for-profit subsidiary Chrysalis Consulting Group.
Team overview
The role reports to Chrysalis Consulting Group, a for-profit company owned by Aunt Martha's Health & Wellness, indicating integration within a specialized crisis response team.
Job location and travel
The position is remote, serving Illinois residents, with requirements for a HIPAA-compliant home office and flexible work hours including nights and weekends.
Unique job features
The job is distinguished by its 24/7 crisis line operation, Medicaid funding, bilingual preference, and the integration of clinical assessment with data management in a remote setting.
Company overview
Aunt Martha's Health & Wellness, headquartered in Olympia Fields, Illinois, is a not-for-profit organization founded in 1972. The company provides comprehensive healthcare services, including primary care, behavioral health, women's health, and parent support. With over 500 employees and 23 locations, Aunt Martha's serves as a major provider of social and community health services in Illinois. The organization generates revenue through various funding sources, including a reported $12.2 million in funding and an annual revenue of $50 million. Raul Garza serves as the CEO, guiding the company's mission to deliver accessible and quality healthcare.
How to land this job
Tailor your resume to highlight your experience in mental health crisis intervention, clinical assessments, and your ability to multitask in fast-paced environments, as these are key for the Crisis Line Worker role at Aunt Martha's Health & Wellness.
Emphasize bilingual skills, especially Spanish and English proficiency, along with strong communication abilities, both written and verbal, to align with the job's preference and essential duties.
Apply through multiple platforms including Aunt Martha's corporate career site and LinkedIn to maximize your application visibility and ensure you reach all potential recruiters.
Connect with professionals in the mental health or crisis response divisions at Aunt Martha's Health & Wellness on LinkedIn; start conversations by referencing your shared commitment to community wellness or asking about their experience working with the CARES crisis line.
Optimize your resume for ATS by incorporating keywords such as 'clinical assessment,' 'crisis intervention,' 'HIPAA compliance,' 'bilingual,' and 'data entry' to pass automated screenings effectively.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify the best job portals, and find LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and skill enhancement.
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