Job summary
Job post source
This job is directly from QCC
Job overview
The Customer Service Representative at QCC is essential for delivering exceptional service and fostering personal and professional growth within a welcoming environment.
Responsibilities and impact
Daily responsibilities include managing customer complaints, providing product information, utilizing sales techniques, and maintaining a clean office environment while displaying a positive attitude.
Experience and skills
Candidates should have experience in hospitality or service industries, a positive attitude, creativity, strong people skills, and the ability to work both independently and as part of a team.
Career development
This role offers opportunities for personal and professional growth and valuable life experiences.
Work environment and culture
QCC promotes a positive and supportive work environment that encourages team members to thrive.
Unique job features
This position offers a dynamic work environment and the chance to make a real impact while achieving remarkable service levels.
Company overview
QCC, or Quality Control Corporation, is a company specializing in precision manufacturing and engineering solutions. They provide high-quality components and assemblies for industries such as aerospace, defense, and medical devices. QCC generates revenue by offering advanced manufacturing services, including CNC machining, assembly, and testing, to meet the stringent requirements of its clients. The company has a rich history of innovation and excellence, having established itself as a reliable partner in the manufacturing sector. Candidates should be aware of QCC's commitment to quality and its reputation for delivering complex solutions to demanding industries.
How to land this job
Tailor your resume to showcase your experience in hospitality or service industries, emphasizing your ability to manage customer complaints and provide exceptional service.
Highlight your strong people skills, creativity, and initiative, as these qualities align with QCC's emphasis on a positive and supportive work environment.
Apply through multiple platforms, including QCC's corporate website and LinkedIn, to maximize your chances of being noticed for the Customer Service Representative position.
Connect with current employees in the customer service division at QCC on LinkedIn to gather insights about the role and the company culture.
Potential ice breakers could include asking about their favorite part of working at QCC or inquiring about how they handle challenging customer interactions.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as "customer complaints," "hospitality experience," and "strong people skills."
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and your networking efforts are efficient.
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