Job summary
Job post source
This job is directly from Huntington National Bank
Job overview
The Customer Experience Banker role at Huntington National Bank focuses on providing excellent customer service and financial guidance to walk-in customers, helping them achieve their financial goals and grow banking relationships.
Responsibilities and impact
The role involves delivering excellent customer service, resolving issues, educating customers on deposit products, proactively growing customer relationships through sales and referrals, adhering to operational and regulatory policies, and supporting other banking areas.
Compensation and benefits
The position offers an hourly wage of $22.00-$23.00 with benefits including health insurance, wellness programs, life and disability insurance, retirement plans, paid leave, holidays, and PTO.
Experience and skills
Candidates need a high school diploma or GED with at least 1 year of customer service or military service experience; preferred qualifications include banking or financial services experience, cash handling skills, and comfort with technology like mobile and online banking.
Work environment and culture
The company promotes a welcoming and inclusive team environment where employees are empowered to impact customers, the bank, and communities positively.
Company information
Huntington National Bank is a financial institution focused on customer service and community impact, offering a range of banking products and services.
Job location and travel
The job is based in an office setting at the Scenic Hills branch with no mention of remote work or travel requirements.
Application process
Applicants must be authorized to work in the U.S. full-time; Huntington does not sponsor visas and has specific policies regarding agency recruiters and unsolicited resumes.
Unique job features
The role is distinguished by its focus on proactive customer relationship growth, financial concierge service, and a disciplined sales process within a community-focused bank.
Company overview
Huntington National Bank, headquartered in Columbus, Ohio, is a regional bank holding company that provides a comprehensive range of financial services, including personal and business banking, wealth management, and insurance. The bank generates revenue primarily through interest income from loans and mortgages, as well as fees from various banking services. Founded in 1866, Huntington has grown significantly through strategic acquisitions and expansions, establishing a strong presence in the Midwest and beyond. The company is known for its customer-centric approach, innovative banking solutions, and commitment to community development.
How to land this job
Position your resume to highlight your customer service expertise, especially in banking or financial services, emphasizing your ability to resolve customer issues and deliver exemplary service as described in the job summary.
Focus on showcasing your skills in relationship management, sales acumen, and proficiency with technology such as mobile and online banking services, aligning with the preferred qualifications and duties.
Apply through multiple channels including Huntington National Bank’s official career site and LinkedIn to maximize your application visibility and chances of being noticed.
Connect on LinkedIn with current Huntington branch banking team members or those in customer experience roles; start conversations by complimenting their commitment to community impact or asking about their favorite part of working at Huntington to break the ice.
Optimize your resume for ATS by incorporating keywords from the job description such as “customer service,” “relationship management,” “consumer deposit products,” “cash handling,” and “sales process” to ensure it passes initial automated screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored resume submissions, identify the best application portals, and discover LinkedIn connections for networking, allowing you to focus your energy on preparing for interviews and refining your skills.
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