Job summary
Job post source
This job is directly from Travelers
Job overview
The Experienced Outside Property Claim Representative at Travelers handles first party property claims of moderate severity to ensure optimal claim resolution, impacting customer satisfaction and company reputation.
Responsibilities and impact
The role involves investigating, evaluating, estimating, and negotiating property claims, conducting field inspections, managing claim reserves, negotiating settlements, maintaining compliance with regulations, providing customer service, and participating in catastrophe response.
Compensation and benefits
The salary range is $65,300 to $107,600 annually with potential signing bonus up to $5,000, performance-based cash incentives, health insurance from day one, 401(k) matching, pension plan, paid time off, wellness programs, and volunteer rewards.
Experience and skills
Requires at least a high school diploma or GED, one year of outside property claim handling experience or completion of Travelers training program, valid driver's license; preferred qualifications include bachelor's degree, knowledge of Xactimate, and two or more years of claim handling experience.
Career development
Opportunities include mentoring less experienced professionals and participating in various claim handling areas, with potential for growth through training and involvement in complex claims and legal proceedings.
Work environment and culture
Travelers promotes a culture of innovation, collaboration, customer care, and community involvement with a commitment to diversity and employee wellness.
Company information
Travelers is a well-established property casualty insurer with over 160 years of history, known for innovation and strong industry reputation.
Job location and travel
The position services areas around Chantilly, Fairfax, Sterling, Reston, and Manassas, requires residing or relocating to the territory, and is 100% remote with mobile work options.
Unique job features
This role includes unique aspects such as participation in a Catastrophe Response Program requiring potential deployment, use of innovative technologies, and physical demands like ladder climbing during inspections.
Company overview
Travelers is a leading insurance company that provides a wide range of property and casualty insurance products and services to individuals, businesses, and government entities. They make money through premiums collected from policyholders and investment income generated from their portfolio. Founded in 1853, Travelers has a rich history of innovation in the insurance industry, including issuing the first auto insurance policy in the U.S. Their commitment to financial strength and customer service has made them a trusted name in insurance.
How to land this job
Tailor your resume to emphasize your experience in outside property claim handling, including investigation, evaluation, and negotiation skills relevant to moderate severity claims as described by Travelers.
Highlight your proficiency with estimating systems like Xactimate, your ability to manage claim life cycles, and your strong customer service and communication skills, which are critical for this role.
Apply through multiple channels such as Travelers' official careers page and LinkedIn to maximize your chances and ensure your application is seen by different recruiters.
Connect with current Travelers claim representatives or managers in the property claims division on LinkedIn; use ice breakers like commenting on recent Travelers initiatives in claims innovation or asking about their experience with the Travelers Catastrophe Response Program.
Optimize your resume for ATS by including keywords from the job description such as 'outside property claim handling,' 'Xactimate,' 'claim investigation,' 'negotiation,' 'customer service,' and 'catastrophe response' to pass initial automated screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored resume submissions, identify multiple application portals, and find relevant LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and skill development.
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