Job summary
Job post source
This job is from a recruiting firm hiring for a separate company as indicated by the detailed project and client location references rather than direct company branding.
Job overview
The Business Process Analyst role at Quantum Integrators focuses on defining and improving customer-impacting business processes, particularly related to Microsoft Dynamics CRM and cross-technology integrations, to enhance customer journeys and operational efficiency.
Responsibilities and impact
The analyst will define and revise business processes, capture requirements, identify testing scenarios, coordinate with technology architects, and facilitate cross-platform integrations involving CRM, SAP, and digital platforms, working closely with various business and IT teams to deliver multiple initiatives throughout 2023.
Experience and skills
Candidates should have experience working in hybrid waterfall/agile environments, managing multiple projects, using Microsoft DevOps and Slack, strong communication and organizational skills, and the ability to lead discussions and work independently; local or regional presence preferred with some travel to King of Prussia, PA.
Job location and travel
The position is based in King of Prussia, PA, with remote work possible but requiring occasional travel to client locations for key project stages.
Unique job features
The role involves working on multiple concurrent initiatives with accelerated delivery timelines and cross-technology platform integrations, emphasizing collaboration across diverse teams and technologies.
Company overview
Quantum Integrators Group LLC is a technology consulting firm specializing in providing IT services and solutions, including systems analysis, SAP consulting, and business intelligence. The company operates primarily in the United States, with notable locations in Sugar Land, Texas, and Princeton, New Jersey. Quantum Integrators generates revenue through consulting services and H1B visa sponsorship for specialized IT roles, such as Java developers and systems analysts. The company is involved in various high-skill IT projects and has a history of filing numerous H1B petitions, reflecting its reliance on skilled international talent.
How to land this job
Tailor your resume to highlight experience with Microsoft Dynamics CRM (D365), business process analysis, and cross-technology integrations involving SAP, BI, and digital platforms, emphasizing customer journey and call center process improvements.
Showcase your ability to capture business requirements, identify testing scenarios, and coordinate with technology architects and project managers in hybrid waterfall/agile environments, demonstrating strong communication and organizational skills.
Apply through multiple channels including Quantum Integrators' corporate careers page, LinkedIn job postings, and relevant job boards to maximize your application visibility.
Connect with professionals in Quantum Integrators' customer operations or IT business partner teams on LinkedIn; use ice breakers like asking about recent CRM enhancements or their experience working on cross-platform integrations.
Optimize your resume for ATS by incorporating keywords such as 'Microsoft Dynamics 365', 'business process analyst', 'CRM-SAP integration', 'agile', 'DevOps', and 'customer journey', ensuring alignment with the job description's terminology.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, discover multiple application portals, and identify LinkedIn contacts for networking, allowing you to focus your time on interview preparation and skill enhancement.
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