Job summary
Job post source
This job is directly from Alaska Airlines
Job overview
The Customer Service Agent at Alaska Airlines assists guests with their travel needs, ensuring a remarkable experience from curb to cabin.
Responsibilities and impact
Daily tasks include answering inquiries, ticketing, checking-in passengers, boarding flights, selling tickets, and processing luggage in a fast-paced airport environment.
Compensation and benefits
The starting rate is USD $18.96 per hour, with benefits including free stand-by travel, medical, dental, and vision coverage, a generous 401k match, and paid time off.
Experience and skills
Candidates must have at least 6 months of customer service experience, exceptional communication skills, the ability to lift and push/pull 50 lbs, and a high school diploma or equivalent.
Career development
Opportunities for professional growth include participation in paid training and the potential for advancement within the company.
Work environment and culture
Alaska Airlines values safety, kindness, and performance, fostering a diverse and inclusive work environment.
Company information
Alaska Airlines is committed to providing exceptional travel experiences and offers a range of services in the aviation industry.
Team overview
The airport team collaborates closely to ensure guest satisfaction and smooth operations, emphasizing teamwork and flexibility.
Job location and travel
This position is located in Portland, Oregon, and requires working varied shifts including weekends and holidays.
Application process
Applicants must apply by 7:00 PM Pacific Time on 7/26/2024, providing necessary documentation as specified in the job posting.
Unique job features
This role includes unique aspects such as free stand-by travel privileges and a comprehensive total rewards package.
Company overview
Alaska Airlines is a major American airline headquartered in Seattle, Washington, known for providing passenger and cargo transportation services across the United States, Canada, Mexico, and Costa Rica. The company generates revenue through ticket sales, loyalty programs, and ancillary services such as baggage fees and in-flight purchases. Founded in 1932 as McGee Airways, it has grown through strategic acquisitions, including the purchase of Virgin America in 2016, which expanded its market presence. Alaska Airlines is recognized for its customer service and operational efficiency, consistently ranking high in on-time performance and customer satisfaction.
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