Job summary
Job post source
This job is directly from MRO
Job overview
The Distribution Center Specialist at MRO manages the release and distribution of medical and imaging records, ensuring compliance and efficient processing within the company.
Responsibilities and impact
The role involves managing mailouts of medical records, coordinating with courier services and notaries, handling incoming record requests via multiple channels, providing status updates, assisting walk-in patients, managing office supplies, and escalating issues to department leaders.
Experience and skills
Requires a high school diploma or equivalent, previous customer service and conflict resolution experience, strong organizational and communication skills, self-motivation, excellent customer service abilities, confidentiality, and adaptability to industry changes.
Company overview
MRO (Marathon Oil Corporation) is a leading independent exploration and production company focused on U.S. resource plays. They generate revenue primarily through the extraction and sale of crude oil, natural gas, and natural gas liquids. Founded in 1887, Marathon Oil has a rich history, including its spin-off from Marathon Petroleum Corporation in 2011 to focus exclusively on upstream activities. The company is known for its significant operations in the Eagle Ford, Bakken, STACK/SCOOP, and Permian Basin regions.
How to land this job
Position your resume to highlight your organizational skills, experience managing mail and courier logistics, and your knowledge of HIPAA compliance to align with MRO's Distribution Center Specialist role.
Emphasize your customer service abilities, communication skills, and experience handling confidential medical records, as these are critical for managing record requests and providing timely updates.
Apply through multiple platforms including MRO's official corporate careers page and LinkedIn to maximize your application exposure.
Connect on LinkedIn with employees in the medical records or distribution division at MRO; use ice breakers such as commenting on recent company news, asking about their experience with the CarePortal system, or inquiring about team culture.
Optimize your resume for ATS by including keywords from the job description like 'medical records management,' 'HIPAA compliance,' 'customer service,' 'courier coordination,' and 'confidentiality' to ensure it passes screening filters.
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