Job summary
Job overview
The Collection Specialist at PrePass will manage customer accounts and drive resolutions for accounts receivable balances, contributing to the financial stewardship of the company.
Responsibilities and impact
Daily responsibilities include responding to customer inquiries about past due balances, negotiating payment plans, documenting collection efforts, and ensuring compliance with debt collection laws.
Compensation and benefits
The position offers a temporary hourly wage of $20, with potential for a full-time opportunity after six months.
Experience and skills
Required qualifications include proven experience in commercial credit and collections, strong communication skills, and proficiency in MS Office; preferred qualifications include knowledge of billing concepts and experience with SAP and CRM systems.
Career development
This role provides opportunities to gain experience in a relevant industry and collaborate with various departments such as Sales and Finance, potentially leading to full-time employment.
Work environment and culture
PrePass values strong customer relationships and aims to maintain a professional and courteous communication environment.
Company information
PrePass is a leading weigh station bypass and toll payment platform in North America, known for its advanced technology and significant market presence with over 105,000 fleets subscribed.
Team overview
The Credit and Collections team is expanding, with a focus on collaboration and customer success, indicating a supportive team dynamic.
Job location and travel
The position is located in Downtown Phoenix, in a beautiful office environment.
Unique job features
This role offers the chance to work in a fast-paced environment and engage in various financial and operational aspects of the company.
Company overview
PrePass is a technology company specializing in commercial vehicle safety and efficiency solutions. They provide weigh station bypass, toll payment, and safety compliance services to trucking companies, helping them save time and money on the road. PrePass generates revenue through subscription fees for their services and partnerships with state transportation agencies. Founded in 1993, the company has a significant history of innovation in the transportation industry, continuously enhancing their offerings to meet evolving regulatory and operational needs.
How to land this job
Tailor your resume to emphasize your proven experience in commercial credit and collections, showcasing your strong communication and customer service skills, as these are crucial for the Collection Specialist role at PrePass.
Highlight your ability to negotiate payment plans and resolve billing discrepancies, as this aligns with the key responsibilities outlined in the job description.
Apply through multiple platforms, including PrePass's corporate site and LinkedIn, to maximize your exposure and chances of landing an interview.
Connect with individuals in the Credit and Collections division at PrePass on LinkedIn to gather insights and express your interest in the position; potential ice breakers could include discussing the company's innovative technologies or asking about their experience with customer relations.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'debt collection,' 'customer account management,' and 'compliance,' to ensure it passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored and effectively submitted to the right channels, allowing you to focus on networking and preparing for interviews.
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