Job summary
Job post source
This job is directly from Veritext Legal Solutions
Job overview
The Client Scheduling Representative at Veritext Legal Solutions manages scheduling of legal proceedings and client communications to ensure seamless legal process support.
Responsibilities and impact
The role involves responding to client requests, scheduling depositions using proprietary software, assigning appropriate resources, confirming assignments, supporting vendors, and resolving issues to ensure smooth execution of legal services.
Compensation and benefits
The position offers competitive compensation, comprehensive medical, dental, and vision insurance, hybrid work structure, paid time off, mental health benefits, 401(k) matching, pet insurance, flexible spending accounts, company-paid life and disability insurance, learning opportunities, and various employee programs.
Experience and skills
Candidates should have strong customer service and interpersonal skills, excellent written and verbal communication, attention to detail, organization, and multitasking abilities.
Career development
The job provides learning and development opportunities for personal and professional advancement.
Work environment and culture
Veritext fosters a collaborative, innovative, creative, and inclusive culture that values diversity and ensures a safe and welcoming environment for all employees.
Company information
Veritext is a global leader in technology-enabled court reporting and litigation support, known for innovative technologies, high-quality services, and strong client focus in the legal industry.
Job location and travel
The role offers a hybrid work structure with two days in the office and three days remote.
Application process
Applicants can request accommodations for disabilities via email or phone; Veritext communicates only through official company emails and warns against fraudulent recruiting.
Unique job features
The job features use of proprietary scheduling software, a hybrid work model, extensive benefits, and a strong emphasis on client service and legal industry expertise.
Company overview
Veritext Legal Solutions is a leading provider of deposition and litigation support services, specializing in court reporting, legal videography, and remote deposition solutions. They generate revenue by offering comprehensive legal support services to law firms, corporations, and government agencies, ensuring accurate and timely documentation of legal proceedings. Founded in 1997, Veritext has grown through strategic acquisitions and technological advancements, establishing itself as a trusted partner in the legal industry. Their commitment to innovation and client service has positioned them as a market leader in legal solutions.
How to land this job
Tailor your resume to highlight your customer service skills, attention to detail, and ability to manage scheduling and communication in a fast-paced environment as emphasized in the Client Scheduling Representative role at Veritext Legal Solutions.
Focus on demonstrating your proficiency in handling client inquiries professionally via phone and email, scheduling with accuracy using proprietary or similar software, and coordinating resources like reporters and videographers.
Apply through multiple channels including Veritext's official corporate careers page and LinkedIn to maximize your chances of being noticed for this position.
Connect on LinkedIn with current Veritext employees in client services or scheduling roles; start conversations with ice breakers such as asking about their experience managing complex scheduling or their favorite part about working at Veritext.
Optimize your resume for ATS by incorporating keywords from the job description like 'client scheduling,' 'customer service,' 'proprietary software,' 'communication skills,' and 'detail-oriented' to ensure it passes automated screening.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with the right keywords, and identify relevant Veritext contacts for networking, freeing you to focus on interview preparation and follow-ups.
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