Job summary
Job post source
This job is directly from Nalu Medical, Inc.
Job overview
The IT Support Specialist at Nalu Medical, Inc. provides essential front-line technical assistance to internal teams, ensuring smooth IT operations and user support.
Responsibilities and impact
The role involves providing on-site and remote support for hardware and software, managing support tickets, provisioning equipment, collaborating with vendors, maintaining IT standards, and supporting security monitoring.
Experience and skills
Candidates need an Associate's or Bachelor's degree in Computer Science or related field, 2+ years of IT troubleshooting experience, proficiency in Microsoft 365, and strong customer service skills; knowledge of cloud environments and virtualization is a plus.
Company overview
Nalu Medical, Inc. specializes in developing innovative neurostimulation devices for chronic pain management. They generate revenue through the sale of their advanced miniaturized implantable devices, which offer a less invasive and more effective alternative to traditional pain relief methods. Founded in 2014, Nalu Medical has made significant strides in the medical technology industry, securing multiple patents and FDA approvals. Their commitment to improving patient outcomes has positioned them as a leader in the field of neuromodulation therapy.
How to land this job
Tailor your resume to highlight hands-on experience with onsite and remote IT support, emphasizing proficiency in troubleshooting hardware, software, and network issues as outlined in the job description for Nalu Medical, Inc.
Focus on showcasing your skills in Microsoft 365 administration, ticket management, and customer service excellence, as these are key responsibilities for the IT Support Specialist role.
Apply through multiple platforms such as Nalu Medical's corporate careers page, LinkedIn, and other job boards where the position is posted to maximize your application visibility.
Connect with IT department employees or hiring managers at Nalu Medical, Inc. on LinkedIn; start conversations by mentioning your enthusiasm for supporting healthcare technology or asking about current IT challenges they face.
Optimize your resume for ATS by integrating keywords like 'Microsoft 365 administration,' 'ticket management,' 'hardware provisioning,' and 'IT support,' ensuring your resume passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate resume tailoring, multi-platform applications, and LinkedIn networking, allowing you to focus more on preparing for interviews and skill enhancement.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.