Job summary
Job post source
This job is directly from Brightspeed
Job overview
The Network Technician role at Brightspeed involves maintaining and supporting fiber and copper network infrastructure to ensure reliable internet service in rural and urban areas.
Responsibilities and impact
The Network Technician will support and maintain switching equipment, backup generators, special circuits, switch alarms, fiber and copper networks, transport networks, and central office power, working both in the field and central office, including overtime and weekends as needed.
Compensation and benefits
Brightspeed offers competitive compensation with comprehensive benefits including medical, dental, vision, life insurance, employee assistance program, 401K with company match, and various voluntary benefits.
Experience and skills
Candidates should have 3 to 5 years of switch technician experience, familiarity with inside and outside plant cabling, self-motivation, safety knowledge, customer service skills, and the ability to work in all weather and shifts.
Work environment and culture
Brightspeed values inclusion, belonging, and authenticity, promoting a diverse and supportive work environment with hybrid and remote work options and a focus on employee wellness.
Company information
Brightspeed is a broadband provider backed by Apollo Global Management, focused on upgrading copper to fiber optic networks across twenty states in the Midwest and South, aiming to deliver fast, reliable internet and excellent customer experience.
Job location and travel
Brightspeed's HQ is in Charlotte, NC with roles designated as remote, hybrid, office, or field-based depending on the position and business needs.
Unique job features
The role involves working on cutting-edge fiber optic network upgrades in underserved rural markets, with opportunities to work in both central office and field environments and contribute to a major infrastructure project.
Company overview
BrightSpeed is a telecommunications company specializing in providing high-speed internet and connectivity solutions to residential and business customers. They generate revenue through subscription-based services, offering various internet plans, digital phone services, and network solutions tailored to different customer needs. BrightSpeed has a history of innovation in the telecom sector, consistently upgrading their infrastructure to deliver faster and more reliable internet services. They are known for their customer-centric approach, focusing on enhancing user experience and expanding their service coverage to underserved areas.
How to land this job
Tailor your resume to highlight experience with both inside and outside plant cabling practices, switch technician roles, and working with fiber and copper networks, as these are key responsibilities at Brightspeed.
Emphasize your ability to support and maintain switching equipment, backup generators, and transport networks, along with familiarity with the TIRKS system and switch alarm monitoring, to align with the job description.
Apply through multiple channels including Brightspeed's corporate careers page and LinkedIn to maximize your visibility and chances of landing the Network Technician role.
Connect with current Brightspeed employees in the network operations or field technician divisions on LinkedIn; use ice breakers such as commenting on recent company fiber optic upgrades or asking about their experience working in rural broadband expansion projects.
Optimize your resume for ATS by including keywords like 'fiber optic technologies,' 'switching equipment,' 'TIRKS system,' 'backup generators,' and 'outside plant cabling' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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