Job summary
Job post source
This job is directly from TopHAT Logistical Solutions
Job overview
The Operations Manager oversees high-volume home delivery operations, ensuring client satisfaction and continuous improvement.
Responsibilities and impact
Daily responsibilities include managing client service, executing contract requirements, maintaining client relationships, operating within budget, handling billing and data entry, training delivery staff, and achieving compliance with delivery objectives.
Experience and skills
Applicants should have experience in performance-based environments, with a valid Class C License being a plus.
Company information
TopHAT Logistical Solutions specializes in high-volume home delivery operations, focusing on client service and continuous improvement.
Job location and travel
Cincinnati, OH
Company overview
TopHAT Logistical Solutions is a specialized logistics and supply chain management company that focuses on providing tailored transportation, warehousing, and distribution services. They generate revenue by offering end-to-end logistical solutions, including freight management, last-mile delivery, and custom supply chain optimization for businesses across various industries. Established with a commitment to efficiency and innovation, the company has built a reputation for leveraging technology and data analytics to streamline operations and reduce costs for clients. Candidates should note its emphasis on customer-centric services and its role in addressing complex logistical challenges in a competitive market.
How to land this job
Tailor your resume to highlight your experience in managing operations in high-volume environments, emphasizing your client service skills and ability to meet performance goals.
Showcase your proficiency in budget management and P&L responsibilities, as these are crucial aspects of the Operations Manager role at TopHAT Logistical Solutions.
Apply through various platforms, including TopHAT's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Reach out to individuals in the operations division at TopHAT Logistical Solutions on LinkedIn, using ice breakers like discussing your interest in their delivery strategies or asking about their approach to client relationships.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'client service,' 'budget management,' and 'continuous improvement.'
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