Job summary
Job post source
This job is directly from NWA Courier
Job overview
The Overnight Dispatcher role at NWA Courier is crucial for managing and supporting time-sensitive courier and warehouse operations during overnight hours, ensuring timely and accurate deliveries.
Responsibilities and impact
The dispatcher coordinates overnight routes, monitors active deliveries using GPS, handles client requests, solves problems on-the-fly, communicates clearly with logs and escalations, collaborates with warehouse staff, and ensures compliance with relevant policies.
Compensation and benefits
The position offers competitive overnight pay of $18.00 to $20.00 per hour and opportunities for growth in operations and dispatch management.
Experience and skills
Candidates should have at least 1 year of dispatching or logistics experience, familiarity with routing and fleet management systems, strong communication and decision-making skills, geographic knowledge of Arkansas, and proficiency in Microsoft Excel and dispatch software; medical logistics experience and Spanish-speaking are preferred.
Career development
The job offers growth opportunities in operations and dispatch management within a supportive and tight-knit operations team.
Work environment and culture
The company culture supports independent work with team support, focusing on critical infrastructure and time-sensitive deliveries in a professional environment.
Company information
NWA Courier specializes in courier and warehouse operations supporting medical, computer parts, and critical infrastructure deliveries primarily in Arkansas and surrounding regions.
Team overview
The candidate will join a tight-knit operations team that supports independent work and critical delivery functions.
Job location and travel
The role involves overnight shifts primarily in Arkansas and surrounding areas, with some initial day shift training; remote work requires reliable internet and a quiet environment.
Unique job features
This role is distinguished by its focus on critical infrastructure support including hospitals and server facilities, requiring compliance with HIPAA and OSHA regulations and handling sensitive deliveries.
Company overview
NWA Courier is a logistics and delivery company based in Northwest Arkansas, specializing in same-day and scheduled courier services for businesses and individuals across the region. The company generates revenue by charging clients for package delivery, medical specimen transport, legal document handling, and customized logistics solutions, often catering to healthcare providers, law firms, and local enterprises. Founded to address the growing demand for reliable, fast delivery in the area, NWA Courier has built a reputation for punctuality and customer service. Candidates should know that the company emphasizes local expertise, flexibility, and technology-driven tracking to differentiate itself from national competitors. Understanding the importance of client relationships and operational efficiency is key for prospective employees.
How to land this job
Position your resume to highlight your experience in overnight dispatching, courier coordination, and logistics, emphasizing familiarity with routing software like On fleet or Circuit and your ability to manage time-sensitive deliveries effectively.
Focus on showcasing your strong communication skills, decision-making under pressure, and geographic knowledge of Arkansas and surrounding areas, as these are crucial for coordinating routes and handling client requests overnight.
Apply through multiple platforms such as NWA Courier's official corporate website, LinkedIn job postings, and reputable job boards to maximize your exposure for this role.
Connect with current employees or managers in the dispatch or operations division at NWA Courier on LinkedIn; use ice breakers like asking about the challenges of overnight dispatch or expressing interest in their role supporting critical deliveries.
Optimize your resume for ATS by including keywords from the job description such as 'overnight dispatcher,' 'courier coordination,' 'GPS tracking,' 'HIPAA compliance,' and 'logistics software,' ensuring it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications across multiple channels and identify relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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